Marissa Martinez
Kansas City
Summary
Vigilant Monitor known for high productivity and efficient task completion. Possess specialized skills in surveillance operation, incident reporting, and emergency response coordination. Excel in communication, situational awareness, and problem-solving to ensure safety and compliance in fast-paced environments.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
16
16
years of professional experience
2005
2005
years of post-secondary education
Work History
WFM Real-Time monitor specialist
Apria Healthcare
Overland Park
03.2016 - 02.2026
- Monitored patient equipment for functionality and compliance with safety standards.
- Coordinated with healthcare teams to ensure timely equipment availability for patients.
- Conducted regular inspections of medical devices to maintain operational readiness.
- Facilitated communication between departments to enhance workflow efficiency.
- Managed the daily operations of monitors and ensured proper functioning.
- Maintained database and regular logs of daily monitoring activities.
- Monitored the performance of systems and identified issues for resolution.
- Prevented unauthorized behaviors with continuous monitoring.
- Managed multiple projects simultaneously while meeting tight deadlines without compromising quality standards.
- Collaborated with multidisciplinary teams to enhance patient care processes.
- Coordinated with other departments to ensure efficient workflow processes.
- Generated reports to track performance metrics of team members.
- Assisted in developing strategies to increase customer satisfaction levels.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Housekeeper
University of Kansas Medical Center
Kansas City
05.2015 - 05.2016
- Maintained cleanliness and sanitation in patient rooms and common areas.
- Operated cleaning equipment and utilized proper cleaning agents effectively.
- Followed infection control protocols to ensure a safe environment for patients.
- Collaborated with healthcare staff to address specific cleaning needs promptly.
- Managed inventory of cleaning supplies and restocked as needed regularly.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Interacted pleasantly with clients and guests when performing daily duties.
Warehouse Clerk
CLI warehouse
Kansas City
01.2013 - 05.2015
- Inspected shipments for damage and ensured quality standards.
- Maintained clean and safe work environment following safety protocols.
- Recorded inventory data using warehouse management software.
- Collaborated with supervisors to improve workflow processes.
- Prepared orders for shipment according to company guidelines.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Assisted with physical inventories as needed.
- Verified accuracy of incoming and outgoing shipments against packing lists and purchase orders.
- Maintained business operations by communicating with coworkers and managers.
- Maintained accurate inventory records using computerized tracking system.
- Provided general administrative support when necessary including filing paperwork, answering phones.
- Managed all shipping documents such as bills of lading, packing slips, invoices.
- Prepared outgoing orders for shipment according to customer specifications.
Customer Service Cashier
Walmart
Kansas City
07.2010 - 01.2013
- Processed customer transactions using point-of-sale systems.
- Assisted customers with product inquiries and store policies.
- Managed cash register operations and balanced drawers daily.
- Handled returns and exchanges according to company guidelines.
- Maintained a clean and organized checkout area for efficiency.
- Collaborated with team members to improve customer service experiences.
- Trained new cashiers on procedures and company standards.
- Resolved customer complaints with professionalism and empathy.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Balanced cash drawers at the end of each shift.
Education
Shawnee Mission North High School
Mission, Ks, ksSkills
- Equipment monitoring
- Safety compliance
- Data logging
- Team collaboration
- Project coordination
- Quality assurance
- Problem solving
- Effective communication
- Time management
- Basic housekeeping
- Multitasking capacity
- Organizational skills
- Team leader
Timeline
WFM Real-Time monitor specialist
Apria Healthcare
03.2016 - 02.2026
Housekeeper
University of Kansas Medical Center
05.2015 - 05.2016
Warehouse Clerk
CLI warehouse
01.2013 - 05.2015
Customer Service Cashier
Walmart
07.2010 - 01.2013
Shawnee Mission North High School