Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
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Marissa Martini

San Tan Valley,AZ

Summary

Proven to excel in high-volume environments, as demonstrated at prior jobs, I bring a track record of enhancing customer satisfaction and streamlining operations. My expertise in data entry accuracy and exceptional customer service, coupled with an outgoing personality, significantly boosts efficiency and fosters a positive customer experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bartender

Caldwell County BBQ
11.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Sales Associate/Front Desk Receptionist

Hand & Stone Massage And Facial Spa
10.2022 - 04.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Sold memberships for commission based profit.
  • Answered phone calls cordially while scheduling appointments and accurately sharing information with clients.

Team Member

Whataburger
04.2022 - 10.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked different stations to provide optimal coverage and meet production goals.

Fulfillment Associate

Target
11.2021 - 01.2022
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Followed procedures at all times for personal and team safety.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
  • Communicated with other departments to facilitate fulfillment activities and address issues.

Cashier

Thai Chili 2 Go
09.2021 - 11.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Front End Courtesy Clerk

Safeway
09.2020 - 09.2021
  • Maintained a clean and organized store environment by promptly returning carts to designated areas, ensuring easy access for shoppers.
  • Aided cashiers in efficiently processing transactions, unloading shopping carts, and bagging items according to customer preferences.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Restocked and organized merchandise in front lanes.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.

Education

High School Diploma -

Poston Butte High School
San Tan Valley
05.2023

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable & punctual
  • Problem-solving skills
  • Time Management
  • Outgoing Personality
  • Data Entry Accuracy

Certification

  • Title 4 Basic Liquor Law Training
  • Food Handler's Card

Hobbies

  • Skiing
  • Hiking
  • Working Out
  • Cooking & Baking
  • Nail Art
  • Dance

Timeline

Bartender

Caldwell County BBQ
11.2023 - Current

Sales Associate/Front Desk Receptionist

Hand & Stone Massage And Facial Spa
10.2022 - 04.2023

Team Member

Whataburger
04.2022 - 10.2022

Fulfillment Associate

Target
11.2021 - 01.2022

Cashier

Thai Chili 2 Go
09.2021 - 11.2021

Front End Courtesy Clerk

Safeway
09.2020 - 09.2021

High School Diploma -

Poston Butte High School
Marissa Martini