Marissa Mathews
Indianapolis,IN
Summary
Dedicated customer service representative with experience in engaging customers and addressing their needs efficiently. Proficient in organization and sales support, aiming to create a positive impact on customer experiences and team productivity. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
2
2
years of professional experience
Work History
kohls
Sales Associates
Indianapolis, Indiana
2024.07 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Education
High School Diploma -
Ben Davis High School
1200 N Girls School Rd, Indianapolis, IN 462142024-06
Skills
- Customer relationship management
- Sales support
- Inventory management
- Cash handling
- Customer service
- Problem resolution
- Team collaboration
- Organization
- Excellent communication
- Active listening
- Adaptability to change
- Safety protocols
- Technical skills
- Attention to detail
Timeline
kohls
Sales Associates
2024.07 - Current
High School Diploma -
Ben Davis High School