Marissa Mayfield
Irvine,CA
Summary
Determined team member bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
10
10
years of professional experience
Work History
Provider (Registered Nurse)
Milan Laser Hair Removal
06.2025 - 04.2026
- Educated clients on pre- and post-treatment care to enhance satisfaction and results.
- Assisted in maintaining accurate patient records using electronic health record systems.
- Collaborated with team members to ensure seamless clinic operations and optimal patient flow.
- Upheld client rapport with conversation and upselling additional areas to ensure client received the most out of their time in clinic.
Sales Associate
Helzberg Diamonds
11.2020 - 06.2025
- Delivered exceptional customer service by addressing inquiries and providing product information.
- Assisted in maintaining store presentation and inventory organization to enhance shopping experience.
- Trained new associates on sales techniques and company policies to ensure consistent performance.
- Implemented upselling strategies that enhanced average transaction value through personalized recommendations.
Registered Nurse
Mala Strana
08.2024 - 05.2025
- Administered medications and monitored patient responses to ensure safety and efficacy.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans.
- Educated patients and families on health management, promoting adherence to treatment protocols.
- Conducted comprehensive assessments to evaluate patient needs and adjust care strategies accordingly.
Consultant
David's Bridal
05.2018 - 06.2020
- Advised clients on dress selection to enhance personal style and confidence
- Supported team members in achieving sale targets, contributing to overall store success.
- Assisted brides in selecting the perfect wedding gown, resulting in memorable and positive shopping experiences.
Phone Operator
Mills Fleet Farm
08.2016 - 04.2018
- Operated multi-line phone systems to manage high call volumes efficiently.
- Coordinated communication between departments to facilitate timely issue resolution.
- Maintained professionalism and courtesy while managing high call volumes during peak hours.
Education
Associate of Science - Nursing
Inver Hills Community College
Inver Grove Heights, MN05.2024
Skills
- Medication administration
- Direct patient care
- Compassion and empathy
- Professional bedside manner
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Goal oriented
Timeline
Provider (Registered Nurse)
Milan Laser Hair Removal
06.2025 - 04.2026
Registered Nurse
Mala Strana
08.2024 - 05.2025
Sales Associate
Helzberg Diamonds
11.2020 - 06.2025
Consultant
David's Bridal
05.2018 - 06.2020
Phone Operator
Mills Fleet Farm
08.2016 - 04.2018
Associate of Science - Nursing
Inver Hills Community College