Marissa McAndrew
Daphne,AL
Summary
I attended High School in Lusby, Maryland. My senior year I started working at Roy Rogers, a regional fast-food chain. This job introduced me to the routine and structure of being employed while managing my personal responsibilities. After graduation, I moved to New York where I was employed at a local state college while maintaining a full-time student status online. A.C.E.S. brought me into a more sophisticated role, as I was responsible for keeping student employees on track while monitoring stock and the flow of orders. When the school was not operating, the other generals and I were able to sign up for catering shifts which included weddings, and formal meals for alumni or businesses. I left A.C.E.S. to return to my home-town where I was then employed at Ridgell Oil, a local oil company that delivers home heating fuel above a full service gas station. I started downstairs, where I operated the station and assisted customers, and a month later I was able to work full-time in the office. There I progressed through the stages of training and over time was able to handle more responsibilities as well as more complicated tasks. With the skills I have acquired over the years I am now seeking employment in The Gulf Coast. I am interested in an office position as that is where I am the most comfortable and efficient. I am flexible with my time and I am a quick learner. I am looking for a full-time position at a location where I will be able to start a long-term career.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dispatcher
Ridgell Oil
10.2024 - 02.2025
- At Ridgell Oil I was dually trained to operate the full- service gas station downstairs as well as dispatch in the office
- My responsibilities included pumping gas, handling cash, writing tickets for charge accounts, and working on filing for the office in my downtime
- I counted the register and closed out sales at night before locking up
- After becoming fully trained at the service station, in mid November I was transferred to the office full time
- While working in the office, my main priority was answering incoming phone calls
- Assisting customers on the phone entailed verifying their information, processing payments, updating correspondence notes, or simply answering questions
- Most phone calls were for fuel delivery, and these orders could be valued over thousands of dollars
- Verifying the ticket notes were correct for our drivers was essential as well as product and customer details
- Most days, I was alone in the office for two to five hours
- Time management was crucial as my duties of rolling sheets, verifying routes for the following day, resolving customer correspondences, as well as finalizing any sales must be completed before my day was over
- Additionally, before I left I had to ensure phones were rolled, the safe was locked, and any important information was passed over to the opener for the following day
- Other tasks I was able to complete included making delivery routes, printing and labeling tickets, verifying and entering checks from customers or government assistance programs, and verifying that the daily digital reports of delivered fuel matched the metered ticket amounts
General
ACES
08.2022 - 09.2024
- While employed at ACES, I moved between a few units
- The unit I started on and stayed at the longest was Amigos, where I grilled food and helped manage student workers
- On Saturdays I opened and closed, occasionally by myself
- Closing responsibilities included locking up, counting the register, and verifying the unit was clean and stocked for the next day
- When the units were closed during the off season I worked catering which included weddings and orientations
- At ACES I learned some management responsibilities and enhanced my customer service skills
Cashier
Roy Rogers
09.2021 - 05.2022
- While employed at Roy Rogers, I learned how to confidently work the positions in the front of the store
- These positions included headset, where I took orders and payment from customers
- As well as food running, where I assembled orders to match the description on tickets
Education
High school diploma -
Patuxent High School
Lusby, MD06.2022
Skills
- Meal Preparation
- Food preparation
- Shift management
- Busser
- Food safety
- POS
- Food service
- Microsoft Excel
- Computer skills
- Typing
- Cleaning
- Kitchen experience
- Microsoft Office
- Microsoft Outlook
- Cash handling
- Cooking
- Phone etiquette
- Logistics
- Time management
- Cashiering
- Microsoft Word
- Call center
- Organizational skills
- Transportation management systems
- Retail sales
- Customer service
- Oil & Gas Experience
- Catering
- Leadership
- Dispatching
- Food handling
- Analysis skills
- Food Production
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Dispatch software
- Prioritizing calls
- Conflict resolution
Certification
Driver's License
Additional Information - Authorized To Work
US for any employer
Timeline
Dispatcher
Ridgell Oil
10.2024 - 02.2025
General
ACES
08.2022 - 09.2024
Cashier
Roy Rogers
09.2021 - 05.2022
High school diploma -
Patuxent High School
Similar Profiles
Demetris DickensDemetris Dickens
Oil Delivery Driver at Ridgell Oil companyOil Delivery Driver at Ridgell Oil company
Eric FreemanEric Freeman
Mechanical Maintenance Technician and Valve Technician at Furmanite Valero Oil Refinery, North Anna Nuclear Plant, El Segundo Oil Refinery, Chevron Oil RefineryMechanical Maintenance Technician and Valve Technician at Furmanite Valero Oil Refinery, North Anna Nuclear Plant, El Segundo Oil Refinery, Chevron Oil Refinery
Dr. Isameldin AhmedDr. Isameldin Ahmed
Business Development Specialist at Energy & Oil Sector Sudan Oil & Energy Advisory Group (Freelance)Business Development Specialist at Energy & Oil Sector Sudan Oil & Energy Advisory Group (Freelance)
Clay EdgemonClay Edgemon
RF Engineer at Uniti FiberRF Engineer at Uniti Fiber
Kyle PattersonKyle Patterson
Machine Operator II at Dreyer's Grand Ice CreamMachine Operator II at Dreyer's Grand Ice Cream