MARISSA MCCOY
Chesapeake,VA
Summary
As I am interested about the German car industry as well as committed to pursuing a successful career as an automotive technician, I am eager to learn something new every day and see new developments, tricks or skills along the way. My objective is continuous learning and potentially grow within the business over time.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
AutoZone
338 Battlefield South
04.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Collaborated with colleagues to identify required parts for repairs, minimizing delays and enhancing performance.
- Organized parts storage and stocked inventory according to established guidelines.
- Researched vehicles and parts via physical catalogs and electronic means.
Assistant Manager
Regal Cinemas
Chesapeake, VA
06.2023 - 01.2024
- Led team in achieving record-high sales through effective training and motivation techniques
- Managed inventory and streamlined ordering process to reduce waste and increase efficiency
- Oversaw customer service standards to ensure positive experiences for all patrons
- Collaborated with management on strategic initiatives to drive business growth and improvements
- Developed and implemented training programs to improve staff performance and productivity
- Supervised team of 10+ staff, ensuring smooth operations and high customer satisfaction
Education
Certificate Of Technical Studies - Automotive Technician
Tidewater Tech
4535 E Princess Anne Rd. HIGH SCHOOL DIPLOMA -
indian river high school
chesapeake, virginia06.2022
Skills
- Follow procedures
- Work efficiently
- Communicate effectively
- Troubleshoot issues
- Customer service
- Problem-solving
- Time management
- Goal setting
- Workload management
Certification
- ASE general maintenance
-ProCut certified
-Certified under 609 Act
Timeline
Sales Associate
AutoZone
04.2024 - Current
Assistant Manager
Regal Cinemas
06.2023 - 01.2024
HIGH SCHOOL DIPLOMA -
indian river high school
Certificate Of Technical Studies - Automotive Technician
Tidewater Tech