Marissa Merkel
Shoemakersville,Pennsylvania
Summary
Skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details. Willing to take on tasks to support team and help business succeed. Offers strong communication and problem solving abilities.
Overview
11
11
years of professional experience
Work History
Private In Home Caregiver
Private Care
07.2024 - 08.2025
- Provided compassionate personal care, including assistance with daily living activities and mobility support.
- Administered medications and monitored patient health, ensuring adherence to prescribed care plans.
- Developed individualized care plans based on client needs, fostering improved quality of life and independence.
- Maintained accurate documentation of client progress and communicated effectively with healthcare professionals.
Bartender
Hamburg Fish and Game Association
10.2021 - 05.2023
- Recommended current beers, drink promotions, and limited time cocktails to upsell beverage orders.
- Balanced efficiency with exceptional service to manage guests in high-volume environment.
- Set up and maintained appropriate stock levels for bar.
- Cleaned, organized, and replenished supplies to maintain bar appearance.
- Greeted guests to provide warm welcome and promote good customer service.
- Served tap and bottled beverages to offer diverse drink selection.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Engaged guests with friendly conversation to build bar loyalty and encourage repeat business.
- Refused service to customers in impaired condition to optimize safety.
- Operated POS systems and managed bar tabs to track revenue.
- Used proper pour methods to reduce waste and spills.
- Checked identification before serving alcohol to comply with state and federal laws.
- Exceeded customer service expectations to earn positive feedback.
- Complied consistently with strict sanitation standards for equipment, surfaces, and glassware.
Private In-Home Caregiver
Comfort Keepers
12.2019 - 06.2020
- Enhanced wellbeing of individual clients with personalized support for social, mental, and physical requirements.
- Assisted home-bound individuals maintain dignity with personal hygiene and care needs.
- Improved client nutrition with carefully monitoring and preparing of specialized diets.
- Supported individuals with advanced Alzheimer's and Parkinson's in maintaining optimal health in face of deteriorating mental or physical wellbeing.
- Identified issues with home environments using continuous monitoring, documenting, and reporting concerns.
- Minimized safety hazards, arranging living spaces with patients' needs in mind.
- Protected clients during transfers between seating, beds, and wheelchairs.
- Kept spaces clean and inviting with regular cleaning, trash removal, and laundry assistance.
- Managed catheter care and worked to support patient comfort and dignity.
- Promoted mental health with stimulating activities and conversation.
- Updated records continuously with patient vitals, behaviors and symptoms.
- Massaged patients and applied liniment, alcohol rubs, or heat-lamp stimulation.
- Accompanied clients to doctors' offices or other trips, providing transportation, assistance, and companionship.
- Prepared balanced, healthy meals and snacks for clients.
- Maintained clean home environment, changing linens, washing laundry and cleaning spaces.
- Managed well-organized schedule of rest, activity and social needs.
Direct Care Worker
Public Partnerships
10.2017 - 01.2018
- Supported clients needing extra assistance with personal grooming and other daily living needs.
- Kept clients mobile using training in safe mobility assistance.
- Supported individuals' personal hygiene by helping with basic tasks.
- Delivered expert care to clients convalescing or incapacitated by illness or injury.
- Maintained schedules for medical and social needs and transported clients to appointments.
- Helped family members develop skills for short- and long-term care needs.
- Trained family members to provide bedside care.
- Organized effective medication plans to keep clients current with prescriptions.
- Assisted with client nutrition by shopping for healthy ingredients and preparing balanced meals.
- Assisted or supervised clients in laundry and general cleaning.
- Encouraged patient independence with caring support for personal hygiene and mobility needs.
- Improved patient care and outcomes through close collaboration with healthcare team.
- Logged client's activities and interactions with peer group in electronic records.
- Delivered skilled mobility and balance support to clients.
- Implemented treatment plans developed by clinical team.
- Transported clients to and from appointments, training programs, and social outings.
Caregiver
Precision Home Health Care
12.2015 - 05.2016
- Fulfilled educational and companionship needs to positively impact residents, family members, and caregivers.
- Provided patients with assistance with personal care, activities of daily living, and transfers/transport.
- Offered care and companionship to support homebound clients with mental or physical limitations.
- Assisted patients with bathing, dressing, and grooming to encourage good hygiene practices.
- Empowered residents to complete tasks within capability levels.
- Transported patients to and from medical appointments to promote mobility.
- Observed or suspected changes in resident condition to swiftly communicate to supervisor.
- Reported findings or changes in physical, mental and emotional conditions to nursing staff.
- Performed basic housekeeping and prepared food to support client needs.
- Fostered empathy, companionship, and appropriate recreation events.
- Kept clients mobile using training in safe mobility assistance.
- Encouraged patient independence with caring support for personal hygiene and mobility needs.
- Helped family members develop skills for short- and long-term care needs.
- Improved patient care and outcomes through close collaboration with healthcare team.
- Supported individuals' personal hygiene by helping with basic tasks.
- Maintained schedules for medical and social needs and transported clients to appointments.
Sales Associate
A.C. Moore
03.2014 - 12.2014
- Resolved customer concerns using strong communication and conflict management skills.
- Checked sister stores and online options to locate items for customers.
- Helped customers navigate store, complete sales, and process returns.
- Delivered consistent service to develop customer base.
- Assisted customers with sales and service needs.
- Built attractive displays and merchandised products.
- Demonstrated selling experience in fast-paced, service-oriented retail setting.
- Processed payments quickly and and made accurate change to keep customer flow moving.
- Lifted, pushed, and pulled up to 50 pounds regularly.
- Increased per-customer revenue with suggestive selling practices.
- Rotated stock using clearance markdowns and special sales promotions.
- Created great customer experiences with personalized sales support.
- Managed multiple tasks simultaneously while meeting deadlines.
- Contacted customers to finalize sales and service transactions.
- Adapted to changing priorities and unexpected situations.
- Met goals consistently while working independently within team environment.
Education
High School Diploma - undefined
Hamburg High School
Hamburg, PA07.2014
Skills
- Believes "Many hands makes light work"
- Multitasking
- Compassionate
- Trustworthy
- Critical thinking
- Information security
- Strong communication
- Problem resolution
Timeline
Private In Home Caregiver
Private Care
07.2024 - 08.2025
Bartender
Hamburg Fish and Game Association
10.2021 - 05.2023
Private In-Home Caregiver
Comfort Keepers
12.2019 - 06.2020
Direct Care Worker
Public Partnerships
10.2017 - 01.2018
Caregiver
Precision Home Health Care
12.2015 - 05.2016
Sales Associate
A.C. Moore
03.2014 - 12.2014
High School Diploma - undefined
Hamburg High School