Hi, I’m
MARISSA MILLARD
Des Moines ,IA
Summary
Skilled team player with strong background in high pressure environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Hardworking focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Dependable industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.
Overview
10
years of professional experience
Work History
army
88M Truck Driver
09.2019 - Current
Job overview
- Ensured freight readiness for long-distance journeys.
- Maintained consistent, timely delivery record, with all deliveries arriving within schedule guidelines.
- Ensured on-time deliveries in compliance with specified timeframes.
- Drove specialized transportation equipment including tankers, pneumatic bulkers, and double tractor-trailers.
- Reported problematic or malfunctioning machinery to mechanics.
- Checked the mechanical, safety and emergency equipment on each vehicle before leaving the distribution center.
- Communicated with the facility crew to smoothly maneuver the vehicle into the optimal position for loading or unloading.
- Prevented cargo shifting by securing loads with ropes, covers and chains.
- Provided in-depth documentation on equipment condition and issues.
- Conducted routine vehicle upkeep including oil and fuel addition.
- Followed established guidelines and procedures.
- Implemented effective time management skills to balance multiple assignments simultaneously without compromising punctuality or quality of service provided.
- Maintained secure transportation of goods through proper cargo securing methods, preventing damage or loss during transit periods.
OnSight Health
Mercy Valet
12.2024 - 05.2025
Job overview
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
- Answered guest's questions about property amenities and services.
- Maneuvered vehicles into designated areas to maximize parking capacity.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Escorted drivers to vehicles and helped load or carry large items.
- Adapted quickly to high-pressure situations, ensuring seamless service during events and peak times.
- Fostered positive relationships with guests through friendly and efficient service.
kay jewlers
Sales Associate
03.2017 - 09.2019
Job overview
- Provided accurate information to help customers quickly navigate store and acquire items for purchase.
- Restocked front lanes and displays, following established merchandising procedures and standards.
- Assisted with store recovery to maintain clean and organized sales floor throughout shift.
- Promoted credit and loyalty programs during customer interactions.
- Watched store shelves and aisles for upkeep needs, including organizing products and cleaning up spills.
- Monitored customers for signs of fraud and theft to prevent store losses.
- Contributed to store shrink-reduction goals and programs.
- Maintained knowledge of current and future promotions to provide accurate service and inform customer purchasing decisions.
- Supported company mission and positive store culture through honesty, integrity, and high-quality customer experiences.
- Tracked customer purchases to predict sales opportunities, adjusting presentation of merchandise to push certain items.
- Unboxed and restocked merchandise into attractive displays.
- Welcomed guests and offered quick assistance to handle diverse needs.
- Processed returns and exchanges in line with store policies.
- Consistently organized and restocked display racks to keep the store ready for customer needs.
- Revamped the store's shelves to prepare for new seasonal merchandise and planned promotions.
- Engaged customers and built connections to drive long-term sales.
- Arranged attractive and creative displays to catch the eye of incoming customers and encourage sales.
- Resolved customer issues quickly to recapture the customer's loyalty and maintain the sale.
burger king
Food Service Worker
08.2015 - 10.2017
Job overview
- Broke down, cleaned, and sanitized work stations before meal service.
- Set up prep tables, service counters, hot wells, and steam tables for kitchen staff.
- Coordinated with cook to prepare assigned portions of food for service.
- Prepared, assembled, and delivered patient trays and maintained sanitary conditions in service and storage areas.
- Prepared special orders following prescribed diets with correct ingredients.
- Performed food safety and sanitation check by setting dishwashing machine to correct temperature.
- Stored food in full compliance with food safety policies and procedures.
- Replenished food items to keep adequate stocks for food preparation demands.
- Assisted with opening procedures by setting up kitchen workstations and equipment.
- Served food to customers, maintained guest satisfaction, and addressed customers' needs.
- Maintained established inventory levels and ordered stock to keep ingredients at optimal levels.
Education
north high schooldes moines, iowa
High School Diploma
05.2018
University Overview
- Volunteer, food banks with marine corps jrotc.
- GPA: GPA 2.0
Skills
- Delivery scheduling
- Logistics planning
- Motivation
- Training
- Analytical thinking
- Safe driving
- Update logs
- Networking
- Public speaking
- Collaboration
- Safe driving practices
- Defensive driving
- Maintenance
- Vehicle inspection
- GPS navigation
- Route planning
- Logbook maintenance
- Emergency procedures
- Basic mechanics
Timeline
Mercy Valet
OnSight Health
12.2024 - 05.2025
88M Truck Driver
army
09.2019 - Current
Sales Associate
kay jewlers
03.2017 - 09.2019
Food Service Worker
burger king
08.2015 - 10.2017
north high school
High School Diploma