Summary
Overview
Work History
Education
Skills
Timeline
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Marissa Morales

Layton

Summary

Versatile and bilingual professional with a proven track record in customer service and operational efficiency, honed at Metro Recycling and Yusef Manufacturing. Skilled in Microsoft Office and fluent in English and Spanish, I excel in organization and attention to detail, significantly enhancing workplace productivity and client satisfaction.

Overview

7
7
years of professional experience

Work History

Scale House Operator/Yard Manager

Metro Recycling
05.2022 - Current

•Answered customer calls professionally and routed to appropriate person

•Operated weigh scales and issued tickets when necessary.
•Collaborated with truck drivers and site personnel to resolve any weight discrepancies or issues promptly.
•Maintained tidy work area to reduce likelihood of accidents

•Verified proper and confidential paperwork such as Car titles & dismantled permits


I am currently working here at metro and seeking a new Job to call home! As much as I would love to stay I am commuting a far distance everyday for work and I am currently seeking employment closer to the town I live in!

Customer Service Representative

Yusef Manufacturing
12.2017 - 05.2020

As a customer service representative at yusef, I was in charge of orders and engaging with customers about their orders, product, issues with payment, as well as shipping and shipping date. My experience from this job includes

•Strong customer service experience over the phone as well as in person

•Computer skills: Typing, Microsoft word and outlook, quick books, creating sending & receiving Emails

•Clean & tidy work space area as well as other areas when needed

•Receiving and entering confidential payment information for customers & companies

•Occasionally filling in for production when short staffed or to meet an order deadline

•Printing shipping labels

Education

Currently Working To Get My GED

George Washington High School

Skills

  • Bilingual(English/Spanish)
  • Customer service in person and by phone
  • Computer & Laptop skills
  • Organization
  • Ticket issuance
  • Attention to detail
  • Proper Safety procedures
  • Microsoft office
  • Versatility

Timeline

Scale House Operator/Yard Manager

Metro Recycling
05.2022 - Current

Customer Service Representative

Yusef Manufacturing
12.2017 - 05.2020

Currently Working To Get My GED

George Washington High School
Marissa Morales