Marissa Nichols
Salem,OR
Summary
I am a hardworking employee with customer service, multitasking and time management abilities. I am devoted to giving it my everything no matter what the job is. I am a committed job seeker with a history of meeting company needs with consistent and organized practices. I am skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Mental Health Therapy Technician
Oregon State Hospital
Salem, OR
09.2022 - Current
- Conducted intake assessments to determine patient needs and goals.
- Monitored patients' progress throughout their course of treatment.
- Maintained accurate records of patient information, treatments provided, and progress notes.
- Collaborated with multidisciplinary teams regarding patient care plans and strategies for improvement.
- Provided crisis intervention services when necessary.
- Supported clients in developing coping skills to manage symptoms associated with mental illness or emotional distress.
- Participated in regular staff meetings to discuss case management strategies and overall program operations.
- Attended seminars and trainings related to mental health topics for professional development purposes.
- Ensured compliance with all applicable regulations governing the provision of mental health services.
- Adhered to ethical standards while providing care within a culturally sensitive environment.
- Communicated effectively with colleagues, supervisors, and stakeholders regarding patient care matters.
- Demonstrated excellent interpersonal skills when interacting with clients from diverse backgrounds.
- Exercised sound judgment when making decisions related to patient safety or clinical interventions.
- Maintained confidentiality of records relating to clients' treatment.
- Guided clients in developing skills or strategies for dealing with problems.
- Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Prepared and maintained required treatment records and reports.
- Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
- Assessed patients for risk of suicide attempts or harmful behavior toward others.
Administrator Specialist 1
Oregon State Hospital
2600 Center Street NE Salem Oregon 97301
05.2025 - 09.2025
- Experience with Excel
- Help place new hires into API
- Help with multiple schedule changes and new PA'S
- Help problem solve
- Coordinate schedules for the hospital's direct care staff
- Provides support and assistance to the Program Nurse Managers, Nurse Managers, and Director of Nursing for each program.
- Communicates directly with units to schedule staff and answer questions
- Customer Service
Caregiver
BrightStar Care
Eugene, OR
07.2021 - 09.2022
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Accompanied clients to social events such as movies or plays.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Supported bathing, dressing and personal care needs.
- Improved patient outlook and daily living through compassionate care.
- Maintained clean and well-organized environment for client happiness and safety.
- Laundered clothing and bedding to prevent infection.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Followed care plan and directions to administer medications.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Followed safe lifting and transferring techniques to transport residents.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Built strong and trusting rapport with clients and loved ones.
- Organized oral medications for clients following dosage and schedule requirements.
- Maintained detailed records of services performed on clients.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Instructed family members on how to provide bedside care.
Caregiver/Med Technician
Oaktree Residential Living
Eugene, OR
10.2020 - 04.2021
- Administered oral medications to patients in accordance with doctor's orders.
- Monitored patient vital signs such as temperature, pulse rate and blood pressure.
- Maintained accurate medication records for each patient.
- Observed patients for adverse reactions to medications or treatments.
- Verified the identity of the patient receiving medication prior to administration.
- Prepared and distributed medications according to physician's instructions using appropriate techniques and procedures.
- Instructed patients on proper self-administration of medications when applicable.
- Ensured that all controlled substances are appropriately secured at all times according to state regulations.
- Performed routine inventory control checks of drugs stored in unit drug boxes or carts.
- Ordered drug supplies from pharmacy as needed for patient care needs.
- Adhered strictly to established policies, procedures and protocols related to medication administration.
- Demonstrated a commitment to customer service by responding promptly and courteously to requests from patients, visitors, physicians and other members of the healthcare team.
- Provided education on safe medication practices for family members and caregivers of discharged patients.
- Attended continuing education classes related to medication administration topics.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Assessed patient needs in response to medications.
- Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Maintained medication stock and cleaned patient rooms and equipment.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Interacted with patients through games and fun activities to boost mood and improve overall memory.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Prevented spread of infection by consistent hand washing, universal precautions and special isolation procedures.
- Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
- Monitored residents with self-administered medications and reported deviation from plans of care to licensed or registered nurse.
- Reduced errors by hand-counting controlled medications, accurately measuring liquids and reconstituting antibiotics.
- Performed wellness observations, documenting side effects for clinical follow-up.
- Received supply of ordered medications to apportion, mix or assemble drugs for administration to patient.
- Promoted clean and sanitary environment by maintaining department equipment.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Answered patient call signals and signal lights to determine patients' needs.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Turned and repositioned bedridden patients to prevent bedsores.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Educated clients on a variety of topics such as stress management techniques, relaxation methods, nutrition guidelines and lifestyle changes.
- Actively listened to clients in order to provide support and understanding.
Caregiver, Special Needs
Visiting Angels Home Care
Eugene, OR
11.2018 - 10.2020
- Provided assistance to special needs individuals with daily activities such as feeding, bathing and dressing.
- Assisted in the development of life skills such as communication and mobility.
- Monitored physical and emotional health of clients.
- Supported clients in community integration activities such as recreational outings, shopping trips and social gatherings.
- Organized leisure activities like games, music or art projects to encourage creative expression among clients.
- Encouraged independence by teaching basic self-care tasks such as brushing teeth and washing hands.
- Administered medication when needed according to doctor's instructions.
- Maintained accurate records of services rendered for each client.
- Developed positive relationships with families of special needs individuals.
- Provided companionship by engaging in conversation, playing board games or reading stories together.
- Performed light housekeeping duties related to client care such as laundry, changing bed linens or preparing meals.
- Offered emotional support during difficult times such as illness, hospitalization or bereavement.
- Kept up-to-date on the latest developments in the field of special education through continuing education courses.
- Attended conferences and workshops related to disability management techniques.
- Observed, reported and documented patient status and care provided.
- Assisted clients with maintaining good personal hygiene.
- Built strong and trusting rapport with clients and loved ones.
- Maintained detailed records of services performed on clients.
- Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
- Organized oral medications for clients following dosage and schedule requirements.
- Monitored health and well-being of clients and reported significant health changes.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Instructed family members on how to provide bedside care.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Drove clients to doctors' appointments and social outings.
Caregiver
New Horizons In-Home Care
Eugene, OR
07.2017 - 10.2018
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Accompanied clients to social events such as movies or plays.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Laundered clothing and bedding to prevent infection.
- Assisted with meal planning to meet nutritional plans.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Followed care plan and directions to administer medications.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Followed safe lifting and transferring techniques to transport residents.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Reported concerns to nurse supervisor to promote optimal care.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Helped clients get in and out of beds and wheelchairs.
- Built strong and trusting rapport with clients and loved ones.
- Monitored health and well-being of clients and reported significant health changes.
- Organized oral medications for clients following dosage and schedule requirements.
- Maintained detailed records of services performed on clients.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Consulted with client care team to continually update care plans.
- Instructed family members on how to provide bedside care.
Education
Some College (No Degree) - Nursing
Lane Community College
Eugene, ORSome College (No Degree) - Nursing
Chemeketa Community College
Salem, ORGED -
University of Oregon
Eugene, OR06-2010
Skills
- Intellectual disability support
- Self-Care Promotion
- Family Support
- Relationship Building
- Problem-solving aptitude
- Self Motivation
- Crisis Intervention
- Interpersonal Communication
- Teamwork and Collaboration
- Nonviolent Crisis Intervention
- Client goal planning
- Time Management
- Patient Health Education
- Goal Setting
- Active Listening
- Attention to Detail
- Continuous Improvement
- Clinical Documentation
- Organizational Skills
- Task Prioritization
- Professionalism
- Decision-Making
- Interpersonal Skills
- Team Collaboration
- Adaptability
- Heartsaver First Aid (First Aid)
- Multitasking
- Written Communication
- Reliability
- Effective Communication
- Alzheimer's Care
- Housekeeping tasks
- Transportation Services
- Meal Preparation
- Documentation
- Mobility Assistance
- Compassionate client care
- Patient Companionship
- Behavioral Management
- HIPAA Compliance
- ADL Assistance
- Incident Reporting
- Basic Housekeeping
- Daily living assistance
- Medical Records Management
- Heavy Lifting
- Community activities
- Patient Assessments
- Behavior redirection
- PPE Usage
- Complex Problem-Solving
- Medical record-keeping
- Compassionate Care
- Dementia Care
- Knowledge of state regulations
- Care plan assessment
- First aid and safety
- Flexible Schedule
- Disability Support
- COVID-19 Safety Policies
- Medication Administration
- Personal Hygiene Assistance
- Supportive Companionship
- Multitasking and Organization
- Dependable and Responsible
- Special Needs Care
- Respectful and Compassionate
- Client documentation
- Incapacitation care
- Problem-Solving
- Emotional Support
- Hoyer Lifting Equipment
- Strong Ethics
- Patient Ambulation
- Infection Control
- CPR Certification
Timeline
Administrator Specialist 1
Oregon State Hospital
05.2025 - 09.2025
Mental Health Therapy Technician
Oregon State Hospital
09.2022 - Current
Caregiver
BrightStar Care
07.2021 - 09.2022
Caregiver/Med Technician
Oaktree Residential Living
10.2020 - 04.2021
Caregiver, Special Needs
Visiting Angels Home Care
11.2018 - 10.2020
Caregiver
New Horizons In-Home Care
07.2017 - 10.2018
Some College (No Degree) - Nursing
Chemeketa Community College
GED -
University of Oregon
Some College (No Degree) - Nursing
Lane Community College
References
References available upon request.
Education and Training
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