Marissa Nunez
Monahans ,TX
Summary
Dynamic and detail-oriented professional with a strong background in customer service and veterinary care. Proven ability to multitask and maintain organization under pressure, ensuring efficient operations and exceptional client interactions. Skilled in documentation and reporting, contributing to enhanced patient care and clinic efficiency.
Overview
4
4
years of professional experience
Work History
Technician
Out West Veterinary Services
08.2024 - Current
- Assisted veterinarians during examinations and procedures, ensuring efficient workflow and patient care.
- Prepared examination rooms and surgical instruments to uphold cleanliness and readiness standards.
- Collaborated with team members to implement best practices in animal handling and hygiene protocols.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Receptionist
Arden Road Animal Clinic
02.2024 - 05.2024
- Greeted and assisted clients, creating welcoming environment for pets and their owners.
- Managed appointment scheduling using veterinary software, ensuring efficient clinic operations.
- Processed patient intake forms accurately to maintain updated medical records.
- Coordinated communication between veterinarians and clients regarding pet care instructions.
- Handled phone inquiries, providing information about services and addressing client concerns promptly.
- Maintained cleanliness of reception area, contributing to overall clinic hygiene standards.
- Assisted in managing inventory of supplies, ensuring availability of essential materials for daily operations.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Cashier
Dollar Tree
06.2021 - 08.2021
- Processed customer transactions efficiently, ensuring accurate cash handling and change distribution.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with product inquiries, providing knowledgeable support to drive sales.
- Collaborated with team members to manage inventory levels and restock merchandise as needed.
- Implemented effective time management strategies during peak hours to minimize wait times.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Science - Animal Science
Angelo State University
San Angelo, TX12.2023
Monahans High
Monahans, TX05.2020
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Written/Verbal communication
- Documentation and reporting
- Customer interaction
Timeline
Technician
Out West Veterinary Services
08.2024 - Current
Receptionist
Arden Road Animal Clinic
02.2024 - 05.2024
Cashier
Dollar Tree
06.2021 - 08.2021
Bachelor of Science - Animal Science
Angelo State University
Monahans High
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