Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cocktail Waitress
Valley Forge Casino
King of Prussia, PA
03.2021 - Current
Boosted customer satisfaction by providing attentive service and promptly addressing any concerns or requests.
Enhanced guest experience with thorough knowledge of cocktail ingredients, preparation methods, and presentation.
Maintained a clean and organized bar area for efficient drink preparation and superior guest experience.
Developed rapport with regular customers, fostering a welcoming environment and encouraging repeat business.
Table Games Dealer
Wind Creek Casino
Bethlehem, PA
01.2019 - 02.2022
Dealt table games such as Blackjack, Baccarat, Roulette and Craps professionally and accurately.
Enhanced customer experience by providing friendly and efficient service during table games sessions.
Ensured game integrity through strict adherence to gaming policies and procedures.
Maintained a professional and welcoming atmosphere for players with excellent communication skills.
Contributed to casino revenue growth by effectively managing multiple table games simultaneously.
Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.