Marissa O'Hara
Cookeville,TN
Summary
I am focused and reliable when it comes to work. I put my all in to what I am given and never give up. Although I haven't worked many jobs, I am adaptable to new situations and great customer service.
Overview
1
1
year of professional experience
Work History
Waiter
Kimmi's Tea Room
06.2023 - 08.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Informed customers about daily and seasonal specials.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Cook/Waiter
Pioneer Lanes
10.2022 - 07.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Used cash registers and credit card machines to cash out customers.
- Trained new servers on bowling alley policies and procedures.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Education
Bachelor of Science - Biology And Chemistry
Tennessee Technological University
Cookeville, TN05.2027
High School Diploma -
Warren County High School
Mcminnville, TN05.2023
Skills
- Food Spoilage Prevention
- Order Management
- Food Safety Understanding
- Food Inspection
- Guest Relations Management
- High-Volume Dining
- Cash Handling
- Quality Control
Hobbies
I love to play volleyball, tennis, and board games in my free time
Timeline
Waiter
Kimmi's Tea Room
06.2023 - 08.2023
Cook/Waiter
Pioneer Lanes
10.2022 - 07.2023
Bachelor of Science - Biology And Chemistry
Tennessee Technological University
High School Diploma -
Warren County High School