Marissa Ortiz
Las Vegas
Summary
Reliable and professional with experience in optimizing administrative and operational processes. I've proven ability to manage multiple projects and prioritize tasks to meet deadlines. I believe i'm organized and a dependable candidate. My time at ABS4 has been successful with managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I'm hardworking and passionate job seeker with organizational skills and ready to secure this PA position. Ready to help my team achieve our company goals.
Overview
5
5
years of professional experience
Work History
Process Associate
Amazon
03.2024 - Current
- Handled high volumes of incoming work requests professionally while maintaining excellent organization.
- Collaborated with other team members for fast process but efficiency and productivity.
- Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
- Communicated effectively with colleagues and supervisors to resolve issues accurately.
PG Intern
Amazon
08.2023 - Current
- Collaborated with colleagues on various projects to improve overall site appeal and functionality.
- Area leadership
- taking accountability and communicating with other colleagues around the building
- 10+ hours standing and moving boxes
- Staffing the area
Shift Lead Manager
Mcdonalds
06.2019 - 01.2024
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Managed inventory, reducing wastage and optimizing stock levels for peak demand periods.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
Education
High School Diploma -
Odyssey Charter High School
Las Vegas, NV06.2019
Skills
- Workflow Management
- Report Analysis
- Process flows
- Dispute Resolution
Timeline
Process Associate
Amazon
03.2024 - Current
PG Intern
Amazon
08.2023 - Current
Shift Lead Manager
Mcdonalds
06.2019 - 01.2024
High School Diploma -
Odyssey Charter High School