Marissa Pacheco
Tucson,AZ
Summary
Seeking a position where I can utilize my proven blend of detail-oriented and people oriented skills to develop and promote an efficient, positive work environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Stay at Home Parent
Self-employed
Tucson, AZ
01.2011 - Current
Community Relations Specialist
Cox Communications
Tucson, AZ
12.2009 - 12.2010
- Managed public affairs budget including monthly reconciliation and variance explanations
- Provided support of lead generation including monthly tracking and reporting
- Provided fulfillment for Cox sponsored business, charitable events and golf tournaments
- Planned and coordinated community/company events and promotions that enhanced company visibility and supported strategic departmental and company goals
- Served as Community Relations point of contact for supplies including banners, promotional item ordering, storage and procurement
- Developed articles about activities Cox supported in the community for employee newsletters, managed and maintained departmental photo library
- Managed and maintained contributions database for cash and in-kind contributions and provided reports/tracking for metrics, CEI, community involvement and related reports
- Created/re-sized program book ads and fulfilled other graphic design needs
- Provided support for other Community Relations team members on an as-needed basis
- Performed all duties listed under Community Relations Admin Specialist II position (see below).
Community Relations Admin Specialist II
Cox Communications
Tucson, AZ
07.2007 - 12.2009
- Administrative support for community, public and government affairs teams
- Processed, submitted and tracked invoices for the Community Relations team (tracked contributions for reporting purposes)
- Maintained and updated department contact mailing list
- Scheduled, tracked and assisted with production of public service announcements for department
- Primary contact for the GIFTS software (data entry for sponsorship, charitable and in kind contributions)
- Declination letters
- City of Tucson Quarterly Reports
- Interaction with internal and external customers.
Human Resources Coordinator
Cox Communications
Tucson, AZ
05.2006 - 07.2007
- Employee records management (created and maintained employment, benefits, and payroll files)
- Payroll distribution (payroll, off-cycle, commission, and termination checks)
- Travel, expense, and disbursement processing (compiled and submitted requests, tracked and distributed payments)
- Employee assistance (responded to benefits and payroll inquiries, assisted with completion of and processing of forms and changes)
- Applicant/candidate communication (answered phone inquiries, sent email with application information, scheduled and monitored employment assessments, screening appointments, interviews, sent offer letters and new hire paperwork, assisted with preparation and execution of job fairs, assisted with pre-employment screening and background paperwork)
- New employee on-boarding (orientation program for benefits and employment information)
- New hire processing (creation and distribution of offer letters, completion of all employment, taxation, and benefits paperwork, ordered employee badges)
- Administrative support (filing, faxing, data entry, coordination of travel arrangements, procurement of office supplies, event coordination)
- Employee communication logistics (posted company collateral such as posters, flyers, and banners, distributed newsletters and informational packets/updates, etc.)
Human Resources Office Assistant
Cox Communications (Contractor) under Staffmark Staffing
Tucson, AZ
11.2005 - 05.2006
- Assisted with the above listed duties
Education
Coursework in Accounting, Insurance, General Studies -
Pima Community College
Skills
- Exceptional communication skills
- Effective writing, research and interpersonal skills
- Resourceful problem solver
- Self-starter with ability to work with limited supervision
- Proven ability to prioritize and multitask
- Strong understanding of and ability to implement confidentiality policies
- Recognized by management for strong customer service skills
- Demonstrates ability to work in a team environment and manage multiple projects simultaneously
- Demonstrates ability to represent company messages effectively using multimedia
- Demonstrates ability to work effectively with all levels of leadership within the organization
- Proficient in Microsoft Word, Windows, Excel, Powerpoint & GIFTS
Certification
Property & Casualty License, 2003-2007
State of Arizona for Property & Casualty
Timeline
Stay at Home Parent
Self-employed
01.2011 - Current
Community Relations Specialist
Cox Communications
12.2009 - 12.2010
Community Relations Admin Specialist II
Cox Communications
07.2007 - 12.2009
Human Resources Coordinator
Cox Communications
05.2006 - 07.2007
Human Resources Office Assistant
Cox Communications (Contractor) under Staffmark Staffing
11.2005 - 05.2006
Coursework in Accounting, Insurance, General Studies -
Pima Community College