Marissa Pearce
San Diego,CA
Summary
Detail-oriented executive assistant with over five years of experience supporting executives and agents in a fast-paced environment. Proficient in managing complex
calendars, arranging travel itineraries, and coordinating high-level meetings and events. Known for exceptional organizational skills, discretion, and the ability to handle confidential information with professionalism.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operations Assistant
Marcus & Millichap
08.2016 - Current
- Manage day-to-day department operations with effective workflow coordination
- Support daily operations by organizing my office spaces for maximum functionality and ease of use
- Provide administrative assistance to the operations team, including scheduling meetings, managing calendars, planning events, and handling correspondence
- Assist in maintaining databases, entering data accurately, and generating reports to support operational decision-making
- Support project managers in organizing and coordinating project activities, tracking progress, and meeting deadlines
- Coordinate logistical aspects of operations such as inventory management, supply chain coordination, and vendor communication
- Maintain accurate records, files, and documentation related to operations, ensuring compliance with organizational policies and procedures
- Identify opportunities for process improvement and contribute ideas to streamline operations and enhance efficiency
- Collaborate with other departments such as finance, human resources, and procurement to facilitate seamless operations and achieve organizational goals
- Trains and launches various applications: Salesforce, Microsoft Office, CoStar, WebEx, Constant Contact, and LexisNexis
- Recruits and interviews new agents and staff
- Plans and coordinates all office events throughout the year
Enterprise Account Manager
Enterprise Holdings
04.2014 - 08.2016
- Increased revenue growth by identifying new opportunities within enterprise accounts and developing strategic partnerships
- Collaborated with customers to learn business operations and capitalize on upselling and cross-selling opportunities
- Enhanced client relationships by actively engaging with key stakeholders and addressing their concerns
- Elite to Eat recipient on multiple occasions at Enterprise Holding
- Name In Lights top performer on 3 occasions (over 30 positive customer service emails/letters)
- Ranked top 5 in Exotic Referrals
Associate
Automatic Data Processing, ADP
08.2013 - 07.2014
- Bonus achiever first month with the company
- Rookie of the Month
- Closed major account first year including health, payroll, workers comp, 401K
- Networked in-person and over the phone with key decision makers in my designated territories
- Executed a top-down sales approach targeting Presidents, CFOs, and HR Directors to convert prospects into clients
- Maintained accurate records of all activities (calls, presentations, Salesforce, etc.)
- Developed and executed a cold calling strategy to prospect targets for ADP payroll
Education
Bachelor of Arts - Communications
California State University, Stanislaus
Skills
- Time Management
- Excellent Communication
- Problem Resolution
- Critical Thinking
- Multitasking
- Attention to Detail
Certification
California Real Estate License
Timeline
Operations Assistant
Marcus & Millichap
08.2016 - Current
Enterprise Account Manager
Enterprise Holdings
04.2014 - 08.2016
Associate
Automatic Data Processing, ADP
08.2013 - 07.2014
Bachelor of Arts - Communications
California State University, Stanislaus