Marissa Perez
Orlando
Summary
Experienced business professional with a strong background in organizational leadership, administrative operations, financial coordination, and property management. Demonstrated success in leading teams, improving operational efficiency, supporting executive leadership, and managing regulated business environments. Currently completing a Bachelor of Applied Science in Business and Organizational Leadership and seeking to advance strategic, analytical, and leadership capabilities through graduate study.
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Patterson Management
01.2022 - Current
- - Provide administrative, operational, and financial support to senior leadership
- - Organize, verify, and prepare documentation for accounting, audits, and data entry
- - Reconcile vendor invoices prior to QuickBooks processing
- - Serve as primary contact for Accounts Receivable and monthly invoicing
- - Assist with financial audits and maintain accurate records
- - Coordinate executive schedules, meetings, and office logistics
- Coordinated daily office operations to ensure efficient workflow and support team objectives.
- Managed scheduling for meetings, appointments, and travel arrangements to optimize executive time management.
Salon Leader / Manager
Hair Cuttery / SmartStyle
2013 - 2022
- - Led teams of up to 13 professionals
- - Increased revenue by 20% through performance tracking and client retention
- - Reduced operating costs by 15% through improved scheduling and inventory management
- - Trained staff and resolved customer concerns
- Led team to achieve high customer satisfaction through effective communication and service delivery.
- Streamlined salon operations, enhancing workflow efficiency and reducing service wait times.
Accounts Receivable Specialist
Republic Services
01.2009 - 01.2013
- - Managed invoicing and payment reconciliation
- - Reduced outstanding balances by 20%
- - Improved billing efficiency by 15%
- - Assisted with year-end audits
- Processed high volume of invoices, ensuring timely and accurate billing cycles.
- Managed customer account reconciliations to resolve discrepancies efficiently.
Project Analyst
Bank of America
01.2008 - 01.2009
- - Supported secure financial operations and system transitions
- - Provided technical support and conducted system testing
- Analyzed project requirements, ensuring alignment with business objectives and regulatory compliance.
- Developed comprehensive project documentation to facilitate stakeholder communication and project tracking.
Senior Supervisor
JP Morgan Chase
01.1998 - 01.2009
- - Supervised staff and supported large-scale lockbox implementations
- - Served as primary liaison during system migrations
- - Improved workflows and operational efficiency
- Oversaw daily operations, ensuring compliance with regulatory standards and internal policies.
- Mentored junior supervisors, fostering professional development and enhancing team performance.
Education
Bachelor of Applied Science (BAS) - Business & Organizational Leadership
Valencia College
Orlando, FL05.2025
Associate of Science (AS) - Property Management / Business Administration
Valencia College
Orlando, FL01.2024
Skills
- Strategic leadership
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
Certification
- Community Association Manager (CAM) – License #CAM60157
- Florida Real Estate License – #SL3577309
- Notary Public, State of Florida – #HH284001
- Licensed Cosmetologist – Florida & Arizona
Timeline
Administrative Assistant
Patterson Management
01.2022 - Current
Accounts Receivable Specialist
Republic Services
01.2009 - 01.2013
Project Analyst
Bank of America
01.2008 - 01.2009
Senior Supervisor
JP Morgan Chase
01.1998 - 01.2009
Salon Leader / Manager
Hair Cuttery / SmartStyle
2013 - 2022
Bachelor of Applied Science (BAS) - Business & Organizational Leadership
Valencia College
Associate of Science (AS) - Property Management / Business Administration
Valencia College