Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marissa Pierson

Teacher Assistant
Coventry,RI

Summary

Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files. Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using EClinical appointment scheduling system to manage over 150 patients weekly. Organized and accurate in managing patient flow.

Overview

24
24
years of professional experience
4
4
years of post-secondary education

Work History

Medical Receptionist

South County Foot And Ankle
Warwick, RI
02.2020 - Current
  • Checked patient insurance, demographic and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Maintained current and accurate medical records for patients.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Enhanced office productivity by handling high volume of callers per day.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Helped patients complete necessary medical forms and documentation.

Medical Receptionist

Ocean State Primary Care
East Greenwich, RI
11.2018 - 02.2020
  • Checked patient insurance, demographic and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Maintained current and accurate medical records for patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Transcribed phone messages and relayed to appropriate personnel.

Medical Secretary

Blackstone Valley Pediatrics
Cumberland, RI
06.2005 - 11.2018
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Completed and filed financial documentation for accounting purposes.
  • Maintained current and accurate medical records for patients.
  • Entered orders and e-prescribe information and created clinical visit summaries.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Collaborated with assistants and doctors to prepare and set up rooms with adequate supplies and equipment.
  • Received and routed laboratory results to correct clinical staff members.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment or verbal direction.
  • Supported office staff and operational requirements with administrative tasks.
  • Proofread documents and correspondence for accuracy and completeness.

Teachers Assistant

Mt St Francis Day Care Center
Manville, RI
09.1998 - 06.2005
  • Handed out classroom materials, like pencils, paper and crayons.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Maintained safety and security by overseeing students in recess environments.
  • Organized and led practice, research and lab assignments.
  • Helped teachers recognize learning issues evidenced in one-to-one support instruction.
  • Provided support to help students with special needs learn and grow.
  • Assisted lead teachers with lesson plan creation and materials development .
  • Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.

Education

No Degree - Teacher Education

CCRI
Lincoln
05.2001 -

Teachers Assistant Certificate Program - Teacher Assistant

CCRI
Woonsocket
11.2022 - 12.2022

High School Diploma -

Lincoln High School
Lincoln, RI
09.1996 - 07.2000

Skills

    Insurance claims

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Timeline

Teachers Assistant Certificate Program - Teacher Assistant

CCRI
11.2022 - 12.2022

Medical Receptionist

South County Foot And Ankle
02.2020 - Current

Medical Receptionist

Ocean State Primary Care
11.2018 - 02.2020

Medical Secretary

Blackstone Valley Pediatrics
06.2005 - 11.2018

No Degree - Teacher Education

CCRI
05.2001 -

Teachers Assistant

Mt St Francis Day Care Center
09.1998 - 06.2005

High School Diploma -

Lincoln High School
09.1996 - 07.2000
Marissa PiersonTeacher Assistant