Marissa Pierson
Teacher Assistant
Coventry,RI
Summary
Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files. Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using EClinical appointment scheduling system to manage over 150 patients weekly. Organized and accurate in managing patient flow.
Overview
24
24
years of professional experience
4
4
years of post-secondary education
Work History
Medical Receptionist
South County Foot And Ankle
Warwick, RI
02.2020 - Current
- Checked patient insurance, demographic and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Maintained current and accurate medical records for patients.
- Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
- Enhanced office productivity by handling high volume of callers per day.
- Managed multi-line phone system and pleasantly greeted patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
- Helped patients complete necessary medical forms and documentation.
Medical Receptionist
Ocean State Primary Care
East Greenwich, RI
11.2018 - 02.2020
- Checked patient insurance, demographic and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Maintained current and accurate medical records for patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Transcribed phone messages and relayed to appropriate personnel.
Medical Secretary
Blackstone Valley Pediatrics
Cumberland, RI
06.2005 - 11.2018
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Completed and filed financial documentation for accounting purposes.
- Maintained current and accurate medical records for patients.
- Entered orders and e-prescribe information and created clinical visit summaries.
- Obtained payments from patients and scanned identification and insurance cards.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Collaborated with assistants and doctors to prepare and set up rooms with adequate supplies and equipment.
- Received and routed laboratory results to correct clinical staff members.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Organized paperwork such as charts and reports for office and patient needs.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment or verbal direction.
- Supported office staff and operational requirements with administrative tasks.
- Proofread documents and correspondence for accuracy and completeness.
Teachers Assistant
Mt St Francis Day Care Center
Manville, RI
09.1998 - 06.2005
- Handed out classroom materials, like pencils, paper and crayons.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Maintained safety and security by overseeing students in recess environments.
- Organized and led practice, research and lab assignments.
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Provided support to help students with special needs learn and grow.
- Assisted lead teachers with lesson plan creation and materials development .
- Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.
Education
No Degree - Teacher Education
CCRI
Lincoln 05.2001 -
Teachers Assistant Certificate Program - Teacher Assistant
CCRI
Woonsocket 11.2022 - 12.2022
High School Diploma -
Lincoln High School
Lincoln, RI 09.1996 - 07.2000
Skills
Insurance claims
Typing 70 wpm
Medical office administration
Appointment Scheduling
Electronic Medical Records
EMR / EHR
Patient Scheduling
Medical Records Management
Insurance Verification
Payment collection
Written Communication
Timeline
Teachers Assistant Certificate Program - Teacher Assistant
CCRI
11.2022 - 12.2022
Medical Receptionist
South County Foot And Ankle
02.2020 - Current
Medical Receptionist
Ocean State Primary Care
11.2018 - 02.2020
Medical Secretary
Blackstone Valley Pediatrics
06.2005 - 11.2018
No Degree - Teacher Education
CCRI
05.2001 -
Teachers Assistant
Mt St Francis Day Care Center
09.1998 - 06.2005
High School Diploma -
Lincoln High School
09.1996 - 07.2000