Marissa Pope
Rogers,MN
Overview
5
5
years of professional experience
Work History
Childcare
Sarah French
06.2022 - 05.2024
- Tended to childcare responsibilities when necessary with empathy and attentiveness towards each child''s unique needs or interests.
- Provided childcare support, nurturing children''s growth and development through engaging activities.
Host
Johnny's Italian Steakhouse
11.2022 - 01.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Waitress
8th Street Bar And Grill
05.2020 - 05.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
Cravings
07.2019 - 05.2020
- Greet customers with a positive attitude
- Accommodate customer's needs by getting their food and drink orders.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Receptionist
Huey’s Hideaway
05.2019 - 04.2020
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
Bachelor of Arts - Musical Theater
University of Wisconsin - Eau Claire
Eau Claire, WI05.2024
High school Diploma -
Medford Area Senior High
Medford, WI05.2020
Skills
- Team Collaboration
- Reservations Management
- Telephone reception
- Guest Relations
- Detail Oriented
- Exceptional communication
- Professional Appearance
- Group reservations management
- Organization skills
- Child Care Experience
References
- Johnny's Italian Steakhouse- Austin Klemm
(715) 830- 9779
- 8th Street Bat and Grill- Scott Jensen
(715) 965-9199
- Cravings- Rachel Meyer
(715) 748-5785
Huey's Hideaway- Katie Stokes (former owner)
(715) 570-1872
- Sarah French
(715) 965-3342
Timeline
Host
Johnny's Italian Steakhouse
11.2022 - 01.2024
Childcare
Sarah French
06.2022 - 05.2024
Waitress
8th Street Bar And Grill
05.2020 - 05.2022
Waitress
Cravings
07.2019 - 05.2020
Receptionist
Huey’s Hideaway
05.2019 - 04.2020
Bachelor of Arts - Musical Theater
University of Wisconsin - Eau Claire
High school Diploma -
Medford Area Senior High