Marissa Porter

Dynamic Member Service Associate with a proven track record at Pikes Peak YMCA, excelling in customer service and data entry. Demonstrated patience and composure while efficiently managing member inquiries and class schedules. Goal-oriented and dedicated to enhancing member experiences, contributing to a positive and welcoming environment.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Basic ASL Communication Skills Certificate

May 2020-Present