Marissa Porto
Schenectady,New York
Overview
11
11
years of professional experience
Work History
Sales Supervisor
Michael Kohrs
09.2018 - Current
- Key Holder
- Achieve personal and store sales goals, while continuing to develop personal sales techniques and assist in the development of associate sales techniques to maximize sales
- Utilize elevated levels of sales and service to maximize sales performance
- Build and maintain repeat clientele by utilizing personal client books
- Collaborate with the store manager in areas of risk management, physical security, store cash controls, and inventory management
- Assist in the implementation and maintenance of all merchandising and visual directives
- Ensure the sales floor is neat, organized, stocked, and reflects correct visual image at all times
Customer Sales Lead
Express
09.2014 - 04.2017
- Responsible for leading sales and floor coverage while maintaining a selling focus
- Assisted in maintaining store operations
- Developed, coached, and motivated sales associates
- Delivered a high level of customer service to maintain relationships for future sale opportunities
- Approached customers to discover needs and preferences, recommended appropriate merchandise, inquired about experience and future purchases
- Signed customers up for rewards program along with promoting the store credit card
Education
Radiology
Hudson Valley Community College
Troy, NY01.2019
Cosmetology
Austin’s School of Spa Technology
Albany, NY01.2015
Skills
- Verbal communication, multi-tasking, and team leadership
- Customer service and rapport
- Expertise in shrink control
Timeline
Sales Supervisor
Michael Kohrs
09.2018 - Current
Customer Sales Lead
Express
09.2014 - 04.2017
Radiology
Hudson Valley Community College
Cosmetology
Austin’s School of Spa Technology