Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Direct Care Supervisor
Shelby Manor Senior Living
07.2014 - Current
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Remained alert to problems or health issues of clients and competently responded.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Monitored and assisted residents through individual service plans.
Documented vitals, behaviors, and medications in client medical records.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Ordered all pharmacy supplies and kept check on inventory levels.
Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted disabled clients to support independence and well-being.
Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Assisted with interviewing candidates for hire.
Trained newly hired Direct Care staff.
Cashier
Marshalls & HomeGoods
10.2013 - 06.2014
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Greeted customers entering store and responded promptly to customer needs.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers with returns, refunds and resolving transaction issues.
Learned duties for various positions and provided backup at key times.
Processed refunds and exchanges in accordance with company policy.
Worked with floor team and managers to meet wide range of customer needs.