Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marissa Proscelle

San Antonio,Texas

Summary

Friendly Bartender with exceptional Beer knowledge and Mixology skills. Successful in delivering quality service in fast-paced environments with high volumes of patrons. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender, Corporate Trainer

The Flying Saucer
04.2021 - Current
  • Cultivated warm relationships with regular customers
  • Mentored New Employees on Beer Knowledge and How to Differentiate between the Different Styles and Flavor Notes of Beer Through Classroom Teachings
  • Served high customer volumes during special events, nights, and weekends.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior
  • Shared knowledge of craft beers and flavors, enabling customers to make personal decisions based on taste and interest
  • Checked guests' identification before serving alcoholic beverages.

Bartender

Big Hops
10.2022 - 09.2023
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Carried out the complete opening, closing, and shift change duties to keep the restaurant working efficiently and ready to meet customer needs
  • Maintained Cleanliness of Bar including Draft Systems and Common Areas
  • Knowledge of Untappd and how to Maintain Menus for Commercial Use

Server / Bartender

Nichas Comida Mexicana
11.2019 - 04.2021
  • Decreased waste, following strict recipes and drink measurement protocol
  • Set up bar for operation, obtained cash bank and stocked service bar
  • Explained menu items and suggested appropriate options to satisfy guest needs
  • Worked with POS system to place orders, manage bills and handle complimentary items
  • Used slow periods to restock supplies, ice, trays and delivery bags
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.

Education

Associate of Science -

Alamo Colleges at Greater San Antonio
05.2020

Skills

  • Customer service
  • Teamwork
  • Flexible & Adaptable
  • Conflict resolution
  • Suggestive Selling
  • Menu Memorization
  • New Hire Training
  • Outgoing Personality

Certification

  • TABC, 2023
  • Food Handlers, 2023

Timeline

Bartender

Big Hops
10.2022 - 09.2023

Bartender, Corporate Trainer

The Flying Saucer
04.2021 - Current

Server / Bartender

Nichas Comida Mexicana
11.2019 - 04.2021

Associate of Science -

Alamo Colleges at Greater San Antonio
Marissa Proscelle