Hi, I’m
Marissa Puentes
Schertz,TX
Summary
Hardworking employee with strong customer service skills, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. I’m an experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Very capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
4
years of professional experience
Work History
DJE Texas Management GroupSan Antonio, US
Investor Relations Associate
11.2023 - 01.2025
Job overview
- As an Investor Relations Associate at DJE Texas Management Group, I participated in marketing, raising investment capital, and supporting the investor experience
- I conducted outbound calls to prospective investors to introduce them to the DJE Income Fund
- Qualified leads and helped understand what their investment goals were and financial capacity and schedule appointments with qualified leads for our investor relations team
- Collaborated with the IR, sales and marketing teams to refine lead-generation and communications strategies
- Stayed updated with industry trends and fund offerings to communicate value propositions effectively
- Supported the head of investor relations in receiving and resolving service issues for DJE investors
- Assisted in the administrative aspects of the fundraising process
- Collaborated on marketing materials for fundraisers and DJE brand materials
- Handling Incoming and outgoing Wire transfers
- Conducting legal reviews for all investments
- Providing investors with guidance on the next steps in the investment process
IPAC Chrysler Dodge Jeep RamSan Antonio, US
BDC Internet Specialist
01.2023 - 11.2023
Job overview
- Appointment booking and schedule
- Managing customer accounts
- Inbound and outbound calls
- Explaining to clientele the programs and promoting provided for the month
- Advising documents needed for an application
- Preforming pre applications for a vehicle
- Book keeping
- Completing Appointment quotas per month
- Marketing to new clients
- Prospecting potential clients and informing them on the process to trading in their current vehicle
- Providing Product knowledge
- Maintaining contact with assigned leads
LIFETOUCH/SHUTTERFLYSan Antonio, US
Lifetouch Photographer
09.2022 - 11.2022
Job overview
- Captured photos that are fun and creative to exceed the customers' expectations
- Perform the sales process to achieve Sales Average expectations
- Talked with potential customers and call existing customers to schedule and confirm sessions
- Provided a wonderful customer experience from start to finish
- Working one on one with kids
- Traveling to different locations
- Managing up to 120 clients per day
- Book keeping
Academy For Massage Therapy Training
Front Desk Receptionist
05.2021 - 09.2022
Job overview
- Front desk receptionist for a school of massage
- Appointment booking and scheduling
- Managed customer accounts
- Assisted customers with questions
- Interacted with through live chats
- Handled e-mails, inbound and outbound calls
- Tracking sale opportunities
- Promoting promotions for the month
- Achievements: Top seller as a GSA
Panda Restaurant Group, Inc., Panda Express
Cashier/customer Service
11.2020 - 05.2021
Job overview
- Restaurant service
- Kitchen team
- Managed register
- Prepared orders
- Food preparation
Education
JOHN PAUL STEVENS HIGH SCHOOL
HIGH SCHOOL DIPLOMA
06.2021
Skills
Market Research
Account Management
Investment Experience
Cold Calling
Data Analysis Skills
Digital Marketing
CRM Software
Fundraising
- Handled incoming and outgoing money transfers
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Investor Relations Associate
DJE Texas Management Group
11.2023 - 01.2025
BDC Internet Specialist
IPAC Chrysler Dodge Jeep Ram
01.2023 - 11.2023
Lifetouch Photographer
LIFETOUCH/SHUTTERFLY
09.2022 - 11.2022
Front Desk Receptionist
Academy For Massage Therapy Training
05.2021 - 09.2022
Cashier/customer Service
Panda Restaurant Group, Inc., Panda Express
11.2020 - 05.2021
JOHN PAUL STEVENS HIGH SCHOOL
HIGH SCHOOL DIPLOMA
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