Summary
Overview
Work History
Education
Skills
Timeline
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Marissa Quiroz

Laredo,TX

Summary

Dynamic professional with a proven track record at Medline Industries, Inc, excelling in order picking and demonstrating exceptional adaptability. Leveraged warehouse organization skills to enhance inventory tracking efficiency by 30%. Renowned for resolving customer complaints swiftly, fostering strong relationships, and ensuring seamless operations.

Overview

17
17
years of professional experience

Work History

Warehouse Operator

Medline Industries, Inc
Laredo, TX
07.2023 - 06.2024
  • Processed orders accurately, efficiently and within specified timeframes.
  • Resolved customer complaints in a timely manner.
  • Provided assistance to co-workers when needed or requested.
  • Received, sorted and stored incoming inventory items according to established guidelines.
  • Assisted with physical inventories as required.
  • Utilized scanners and RF devices for tracking purposes.

Document Control Clerk

Epic Piping
San Marcos , TX
05.2019 - 12.2021
  • Performed regular backups of data stored in the document control system.
  • Created new folders in the document control system according to assigned protocols and naming conventions.
  • Scanned incoming documents into electronic format for storage in the document control system.
  • Organized and maintained physical files, ensuring records were up to date and easily retrievable.

Customer Service Representative

Lopezadri Y Asociados, S.c
Laredo , TX
08.2017 - 09.2019
  • Answered customer inquiries via phone, email, and chat.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Resolved customer complaints promptly and efficiently.

Child Caregiver

Apple Bee Learning Center
Laredo, TX
09.2007 - 11.2016
  • Developed individual care plans for children based on their needs and interests.
  • Assisted with meal preparation and clean up after meals.
  • Established positive relationships with parents and guardians to communicate daily updates on their child's progress.
  • Implemented behavior management techniques to ensure safety of all children in the facility.
  • Maintained accurate records of each child's attendance, behavior, meals served, naps taken and activities participated in.
  • Engaged in conversations with young children to help them develop verbal communication skills.
  • Ensured that toys, furniture and equipment are clean and sanitized regularly.
  • Supervised meal times to ensure proper nutrition and hydration.
  • Organized age-appropriate activities such as arts and crafts, games and educational lessons.
  • Helped toddlers transition into pre-school settings through supportive guidance.

Education

Some College (No Degree) - Kinesiology

Laredo Community College
Laredo, TX

Skills

  • Order picking
  • Packaging and labeling
  • Shipping and receiving
  • Inventory tracking
  • Barcode scanning
  • Warehouse organization
  • Loading and unloading
  • Warehouse safety
  • Pallet jack handling
  • Product verification
  • Multitasking capacity
  • Adaptability

Timeline

Warehouse Operator

Medline Industries, Inc
07.2023 - 06.2024

Document Control Clerk

Epic Piping
05.2019 - 12.2021

Customer Service Representative

Lopezadri Y Asociados, S.c
08.2017 - 09.2019

Child Caregiver

Apple Bee Learning Center
09.2007 - 11.2016

Some College (No Degree) - Kinesiology

Laredo Community College
Marissa Quiroz