Marissa Rammage
Burleson,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Property Manager
Public Storage
Fort Worth, TX
01.2022 - Current
- Conduct daily perimeter walk prior to opening or closing the office
- Complete, distribute and file weekly reports
- Promote rentals by handling telephone and in-personal inquiries
- Complete new rentals and vacating tenant transactions properly
- Increase traffic by visiting close by businesses and schools, while also reaching out to different markets outside the box
- Ensures that company standards of cleanliness are met by keeping office, restroom and grounds clean and orderly
- Monitor the physical condition of the facility and schedule repairs needed
- Diligently notate any repairs and file away for record keeping
- Perform emergency minor maintenance as required
- Exceed financial goals by collecting delinquent rent, posting payments, balancing receipts and making bank deposits
- Inspect vacant units same day of move out to avoid any discrepancies
- Coordinate lock-cuts and prepare units for auction process while adhering with company policy and procedures
- Monitor security system, resolve security questions or any issues that may arise
- Maintain consistent communication with supervisor, home offices, employees, customers, leads, vendors and suppliers
- Build extended and repeated loyalty.
Front Desk Receptionist
Omni Hotels
Fort Worth, TX
01.2021 - 01.2022
- Processed guest check-ins and check-outs while also acknowledging membership status
- Set up accurate accounts for each guest checking in according to their preferences
- Generated, print and distributed daily and weekly reports
- Communicated pertinent guest information to designated departments/personnel
- Pre-registered designated guests and prepare key packets
- Accommodated room changes
- Blocked rooms in system and follow through on designated requirements
- Maintained attention to detail in order to ensure security of guest confidentiality and room access
- Understood and executed accurate settlement of folios, routing of charges and adjustments
- Maintained guest history profiles
- Documented all guest requests, complaints or problems immediately and notify designated departments.
Leasing Consultant/Leasing Manager
Mission Rock Residential
Fort Worth, TX
01.2019 - 01.2021
- Verified show units are selected, models are refreshed, and tour paths walked
- Ensured all common areas are opened, refreshments stocked and golf cart ready and clean
- Checked voicemail and emails for any emergencies or immediate tasks from residents, prospects, or vendors
- Followed up on service requests to ensure that each was completed to satisfaction
- Professionally greeted prospects and demonstrate property features
- Generated weekly leasing goals for team
- Walked move-in ready units and notify if any areas are not acceptable
- Updated make-ready board for all services and cleaning scheduled
- Reviewed application details and confirm all provided information valid for final approval
- Prepared new resident's move-in packets and lease paperwork
- Oversought accuracy of future residents utility service setup with property correctly listed
- Planned and coordinated monthly resident events
- Deliberately notified team with information on current weekly activity
- Updated market survey and gain comprehensive knowledge of competitors
- Optimized occupancy and increased community visits by altering promos and advertising revenues.
Leasing Consultant
The Vine Apartments
Arlington, TX
01.2017 - 01.2019
- Greeted potential tenants and provided information about the property.
- Managed rental applications, approval processes, and market surveys
- Coordinated with future residents all services are properly set up and full understanding of move-in costs
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Focused on improving property KPI's daily
- Coordinated with maintenance and vendors regarding services and deadlines to achieve make-ready
- Illustrated commission and sales reports by Excel.
Education
Associate in Business Management -
Hardin-Simmons University
01.2017
General educational development in Business Management -
Cisco College
01.2015
Skills
- Vendor Management
- Inventory, Conflict, Office & Property Management
- Fair Housing Regulations
- Payroll
- Budgeting & Data Analysis
- Customer Service
- Hotel Experience
- Bookkeeping
- Marketing
- Cash Handling
- Assistant Manager Experience
- Multifamily Construction
- Affirmative Action Planning
- Microsoft Office Suites
- Employee Scheduling & Training
- ERP Systems include:
- Yardi
- Anyone Home
- OnSite
- RealPage
- Aptexx
- OPERA
- YieldStar
- LeaseStar
Work Authorization
Authorized to work in the US for any employer
Personal Information
Relocation: Anywhere
Timeline
Property Manager
Public Storage
01.2022 - Current
Front Desk Receptionist
Omni Hotels
01.2021 - 01.2022
Leasing Consultant/Leasing Manager
Mission Rock Residential
01.2019 - 01.2021
Leasing Consultant
The Vine Apartments
01.2017 - 01.2019
Associate in Business Management -
Hardin-Simmons University
General educational development in Business Management -
Cisco College