Summary
Overview
Work History
Education
Skills
Timeline
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Marissa Rasmussen

North Logan,UT

Summary

Current master’s degree student that desires employment that will combine my professional experience working with non-profit agencies with my educational experience in advocacy and policy. Desire to use the lessons from learned experiences to benefit others. Dedicated to the mission of ending family homelessness through partnership with community resources. Commitment to inclusion, diversity, equity and accessibility.

Overview

21
21
years of professional experience

Work History

Virtual Tutor

BookNook Inc.
07.2022 - Current
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
  • Motivated students with accurate feedback and positive reinforcement.
  • Used variety of teaching methods to successfully help wide range of students.
  • Created an environment of respect and sensitivity for others cultures and differences

Virtual ESL Teacher

VIPKid
07.2017 - Current
  • Educated students in basics of English grammar and conversational speaking.
  • Attended workshops to learn about student motivation and engaging learning activities.
  • Promoted critical thinking to build subject engagement and interaction.
  • Used positive reinforcement and provided clear feedback to help students succeed.
  • Personalized instruction based on needs, interests and capabilities of individual students
  • Learned about the various cultures of students and their backgrounds.

Operations Manager

Teletech Inc
09.2007 - 05.2011
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Trained agents for a new client project
  • Oversaw client programs and adhered to their requirements
  • Collaborated with fellow managers within the team
  • Implemented conflict resolution skills
  • Maintained a positive rapport with fellow employees
  • Provided constructive criticism and positive feedback to employees on a weekly basis

Family Advocate

Head Start
09.2003 - 02.2006
  • Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student and family services.
  • Intervened in crisis situations and counseled families experiencing emergencies and disruptive incidents.
  • Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
  • Researched various strategies for each individual family and how to best help them.
  • Collaborated with families to assist in growth, development, and education to increase potential.
  • Visited homes of economically disadvantaged families monthly and maintained appropriate contact as directed by agency procedures.
  • Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
  • Maintained detailed case histories, metrics and reports to meet strict standards.
  • Networked with community agencies to build rapport and collaborate on the needs of the community

Education

Bachelor of Science Degree in Family, Consumer and Human Development - Family And Community Services

Utah State University
Logan, UT

Master of Arts - Child Advocacy And Policy

Montclair State University
Montclair, NJ
10.2025

Skills

  • Great interpersonal skills
  • Problem-solving skills
  • Knowledge of various computer programs
  • Ability to multitask
  • Client Advocacy
  • Community resource coordination
  • Crisis intervention strategies
  • Relationships and rapport building
  • Compassionate
  • Cultural awareness

Timeline

Virtual Tutor

BookNook Inc.
07.2022 - Current

Virtual ESL Teacher

VIPKid
07.2017 - Current

Operations Manager

Teletech Inc
09.2007 - 05.2011

Family Advocate

Head Start
09.2003 - 02.2006

Bachelor of Science Degree in Family, Consumer and Human Development - Family And Community Services

Utah State University

Master of Arts - Child Advocacy And Policy

Montclair State University

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Marissa Rasmussen