Summary
Overview
Work History
Education
Skills
Timeline
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Marissa Rivet

Stockdale,TX

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

7
7
years of professional experience

Work History

Administrative Assistant to the Executive Director

5C Livestock And Trucking
09.2018 - Current
  • Obtained signatures for financial documents and invoices.
  • Resolved administrative problems by coordinating preparation of reports, analyzing data and identifying solutions.
  • Used Adobe InDesign to create complex documents, presentations and booklets.
  • Took accurate minutes of meetings by using Apple recording tools, reading meeting agendas and typing up minutes after meeting.
  • Prepared correspondence, reports and other documents in final formats, using correct punctuation, capitalization, spelling, grammar and style.
  • Maintained supplies inventory by checking stock to determine inventory level, anticipating needed supplies and placing and expediting orders for supplies.
  • Planned and coordinated internal meetings, off-site events and team-building exercises by selecting vendors and venues, managing budgets and developing event plans.
  • Performed accounts receivable duties by researching chargebacks, discrepancies and reconciliations.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Scheduled office meetings and client appointments for staff teams.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Created PowerPoint presentations for business development purposes.
  • Created detailed expense reports and requests for capital expenditures.

Quality Assurance Analyst

Holmes Foods Inc.
01.2022 - 01.2023
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration and teamwork.
  • Created and achieved product quality objectives and met product specifications.
  • Fixed identified issues to increase productivity and boost workflows.
  • Monitored process checks for proper completion and correct frequency.
  • Maintained knowledge of regulatory requirements from accrediting bodies and federal, state and local requirements.
  • Reported problems and concerns to management.
  • Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.

General Manager of Food Service

Burger King
10.2020 - 08.2021
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 90+ % accuracy.
  • Purchased food and cultivated strong vendor relationships.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Enhanced business productivity by training 30+ team members and servers on best practices and protocols.

Administrative Assistant to Disaster Coordinator

Angel Staffing
06.2020 - 01.2021
  • Maintained vendor contract and licensing expiration data.
  • Assisted new employees with new-hire paperwork and reviewed for completeness.
  • Updated various internal reports, collected and compiled data and performed follow-up.
  • Maintained knowledge of office procedures and policies relating to cash reports, register checkups, deposits and checks.
  • Use Microsoft and Excel to create presentations, reports and spreadsheets.
  • Answered multiple console telephone system to direct calls to appropriate personnel.
  • Opened, sorted and distributed incoming messages and correspondence to 650+ person team.
  • Improved office efficiency by implementing color-coded filing system and introducing additional time-saving measures.
  • Used Microsoft Office to edit and format draft correspondence prepared by staff members.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to Disaster Coordinator.
  • Organized spaces, materials and catering support for internal and client-focused meetings.

Education

High School Diploma -

South Lafourche High School
Cut Off, LA
05.2017

Skills

  • Business Correspondence
  • Excel Spreadsheets
  • Employee Timesheet Processing
  • Expense Reporting
  • Travel Accommodations
  • Document Retrieval
  • Customer Service
  • Process Optimization
  • Advanced MS Office Suite Proficiency
  • 10-Key Proficiency
  • Records Management
  • Correspondence Writing
  • Report Development
  • OSHA Compliance
  • Medical Terminology
  • Customer Relations
  • Data Collection
  • Senior Leadership Support
  • Typing Proficiency
  • Sorting and Labeling
  • Time Management
  • Risk Management
  • Travel Planning
  • Self Starter
  • Microsoft PowerPoint
  • Filing
  • Documentation
  • Recordkeeping
  • Bookkeeping
  • Coordination
  • Spreadsheets

Timeline

Quality Assurance Analyst

Holmes Foods Inc.
01.2022 - 01.2023

General Manager of Food Service

Burger King
10.2020 - 08.2021

Administrative Assistant to Disaster Coordinator

Angel Staffing
06.2020 - 01.2021

Administrative Assistant to the Executive Director

5C Livestock And Trucking
09.2018 - Current

High School Diploma -

South Lafourche High School

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Marissa Rivet