Marissa Rodriguez
Durham,NC
Summary
Motivated, self-driven, and diligent student currently working towards degree in biology on the pre-med track. Resourceful and adaptable individual that is comfortable handling complex issues, meeting deadlines, and working within collaborative environments.
Overview
4
4
years of professional experience
Work History
Duke America Reads/America Counts Program Tutor
Duke Office of Durham & Community Affairs
01.2024 - 05.2024
- Provided homework assistance using specific curriculum and materials.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Tutored diverse groups of students, including Spanish-speakers, to strengthen subject comprehension, boost confidence and build important learning skills.
Customer Service Supervisor
Franks Barbecue
10.2020 - 07.2023
- Monitor and ensure all employees on site were following all food truck guidelines
- Prep all necessary supplies for events scheduled
- Take orders, translate for any Spanish-speaking only customers
- Check all outgoing orders to ensure the best customer service experience
- Balance out cash box at the end of all shifts
- Keep inventory
- Train new employees
Shift Lead
Bahama Bucks
04.2021 - 04.2023
- Open and close busy shop
- This includes making sure the shop was clean, organized, and ready for the next shift
- Check schedule and assign roles to all employees to ensure the shop was being run effective and efficiently
- Balance cash register
- Manage busy periods
- Customer service expert
- Train new employees
- Interact with customers and make sure all needs were met
- Responsible for any complaints while leading the shift
- Memorize all items on the menu and ensure quality in all orders
Education
B.S. Biology And Global Health -
Duke University
Durham, NC05.2027
High School Diploma -
Odessa High School
Odessa, TX05.2023
International Baccalaureate Diploma -
Odessa High School
Odessa, TX05.2023
Skills
- Problem solving expert
- Leadership experience
- Active listener
- Proficient in Microsoft Office System
- Patience
- Bilingual (English/Spanish)
- Strong interpersonal skills
- Decision-making capabilities
- Strong verbal and written communication
References
Available upon request
Timeline
Duke America Reads/America Counts Program Tutor
Duke Office of Durham & Community Affairs
01.2024 - 05.2024
Shift Lead
Bahama Bucks
04.2021 - 04.2023
Customer Service Supervisor
Franks Barbecue
10.2020 - 07.2023
B.S. Biology And Global Health -
Duke University
High School Diploma -
Odessa High School
International Baccalaureate Diploma -
Odessa High School
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