Marissa Sam
Artist And Musician
Pleasanton,CA
Summary
Friendly Barista/Cashier with great people skills, adept in beverage and food preparation and customer service. Solid experience processing payments and meeting customer demands with a diligent and well-organized mentality. Fluent in Cantonese, Mandarin, and American Sign Language, I excel in creating a warm atmosphere where anyone can feel welcomed. My creative, adaptive approach sets me apart.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Barista/Cashier
SomiSomi Pleasanton
10.2023 - 07.2024
- Cleaned counters, machines, utensils, and seating areas regularly.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Operated and maintained taiyaki and ice cream machines.
Barista/Cashier
Bambu Pleasanton
03.2022 - 03.2023
- Cleaned counters, machines, utensils, and seating areas regularly.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated waffle machines, blenders, coffee brewers, coffee pots, and other equipment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
High School Diploma -
Foothill High School
Pleasanton, CA 05.2001 -
Skills
Beverage and food preparation
Music
I have been raised immersed in the world of music, where it was constantly in my life. I have been playing piano ever since I was very young, and I am a quick learner when it comes to learning a new song. I have a good memory and can quickly adapt to key changes, tagging a song, etc. I have been playing guitar for 7 years now, and have been consistently playing for my church's worship team since 2018. I also have a background in singing and leading worship for church, youth group, and several camps and retreats.
Timeline
Barista/Cashier
SomiSomi Pleasanton
10.2023 - 07.2024
Barista/Cashier
Bambu Pleasanton
03.2022 - 03.2023
High School Diploma -
Foothill High School
05.2001 -
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