Marissa Sam
Artist And Musician
Pleasanton,CA
Summary
Friendly Barista/Cashier with great people skills, adept in beverage and food preparation and customer service. Solid experience processing payments and meeting customer demands with a diligent and well-organized mentality. Fluent in Cantonese, Mandarin, and American Sign Language, I excel in creating a warm atmosphere where anyone can feel welcomed. My creative, adaptive approach sets me apart.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Barista/Cashier
SomiSomi Pleasanton
10.2023 - 07.2024
- Cleaned counters, machines, utensils, and seating areas regularly.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Operated and maintained taiyaki and ice cream machines.
Barista/Cashier
Bambu Pleasanton
03.2022 - 03.2023
- Cleaned counters, machines, utensils, and seating areas regularly.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated waffle machines, blenders, coffee brewers, coffee pots, and other equipment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
High School Diploma -
Foothill High School
Pleasanton, CA 05.2001 -
Skills
Beverage and food preparation
Opening and closing duties
Cash handling
Friendly, adaptive and creative
Menu memorization
POS systems
Exceptional customer service
Fluent in Cantonese, Mandarin, and American Sign Language
Music
I have been raised immersed in the world of music, where it was constantly in my life. I have been playing piano ever since I was very young, and I am a quick learner when it comes to learning a new song. I have a good memory and can quickly adapt to key changes, tagging a song, etc. I have been playing guitar for 7 years now, and have been consistently playing for my church's worship team since 2018. I also have a background in singing and leading worship for church, youth group, and several camps and retreats.
Timeline
Barista/Cashier
SomiSomi Pleasanton
10.2023 - 07.2024
Barista/Cashier
Bambu Pleasanton
03.2022 - 03.2023
High School Diploma -
Foothill High School
05.2001 -