Marissa Sanders
PITTSBURGH,PA
Summary
Dedicated professional with strong customer service skills and a focus on efficient multitasking. Proven ability to resolve inquiries promptly while enhancing overall dining experiences.
Overview
4
4
years of professional experience
Work History
Cashier/Cook
Toastee Bagels
Mountain Top, PA
02.2024 - 08.2026
- Prepared and cooked menu items according to quality standards and established recipes.
- Processed customer transactions efficiently using POS systems and cash handling procedures.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
- Assisted in training new staff on operational procedures and customer service best practices.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Managed inventory levels, ensuring timely restocking of ingredients and supplies for daily operations.
- Resolved customer inquiries and complaints promptly, contributing to positive dining experiences.
Hostess
Scalleat Hospitality Group
White Haven, PA
06.2022 - 01.2024
- Managed reservation system, coordinating seating arrangements for efficient table turnover.
- Greeted and seated guests, ensuring optimal dining experience and customer satisfaction.
- Collaborated with waitstaff and kitchen team to ensure seamless service flow during peak hours.
- Assisted with menu inquiries, providing detailed information to enhance guest decision-making.
Education
High School Diploma -
05.2025
- Honor Roll
- Completed AP course in Literature
- 4.1 GPA
- Extracurricular Activities: Cross Country and Track and Field
- National Honor Society Member
- Ski and Snowboarding Club Member
- Aevidum Club Member
Skills
- Customer service
- Teamwork
- Team coordination
- Workstation maintenance
- Health and safety compliance
- Inventory management
- Efficient multitasking
- Time management
- Works well under pressure
- Reliability
- Problem-solving
Accomplishments
- Achieved a Presidential Volunteering Award by completing 100 hours of volunteer work at a hospital with accuracy and efficiency.
Timeline
Cashier/Cook - Toastee Bagels
02.2024 - 08.2026
Hostess - Scalleat Hospitality Group
06.2022 - 01.2024
Crestwood School District - High School Diploma,