Marissa Schouten
Happy Valley,OR
Summary
Compassionate professional with background in education and childcare administration, known for high productivity and efficient task completion. Specialize in curriculum development, staff training, and regulatory compliance to ensure optimal learning environments. Exceling in communication, problem-solving, and leadership, leveraging these skills to foster collaborative and supportive settings for both children and educators. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals
Overview
5
5
years of professional experience
Work History
Manager
Twin Ohana
Vancouver, WA
02.2024 - Current
- Ensured that all merchandise was stored properly at the end of each shift.
- Assisted in pricing items and tracking inventory levels.
- Organized the display cases of freshly prepared bakery items for maximum visual appeal.
- Kept records of daily sales transactions for use in accounting reports.
- Greeted customers and provided excellent customer service.
- Operated cash registers to process payments from customers.
- Resolved customer complaints in a professional manner.
- Assisted with closing duties such as locking up the store after hours.
- Informed customers about product availability and special orders when necessary.
Childcare Director
Auntie Porties
Oregon City, OR
08.2021 - 02.2024
- Created and facilitated innovative educational experiences for infants and preschool aged children
- Developed personalized programs in collaboration with parents and clients to enhance daycare experiences
- Implemented and maintained a streamlined schedule for infants and preschool-aged children
- Developed, implemented and monitored policies and procedures to ensure the safety of all children in care.
- Resolved conflicts between staff members or between staff and families.
- Coordinated daily activities such as meals, rest periods, outdoor playtime and learning activities.
- Organized and supervised staff recruitment, training and performance management.
- Enforced rules to promote positive behavior among children under care.
Barista
Queen Bean Espresso (Left due to stand being sold)
Carver, OR
11.2021 - 01.2022
- Efficiently mastered espresso extraction and precise tamping techniques
- Utilized strong memory skills to efficiently recall and execute various orders and drink recipes
- Created relationships with clients that increased return rate.
- Adhered to health department regulations concerning sanitation standards.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Manager
Lux Tan & Cryotherapy
Portland , OR
07.2019 - 08.2021
- Effectively controlled inventory levels and managed stock
- Ensured consistent and meticulous tracking of cleaning responsibilities
- Handled morning and nightly tills, along with managing nightly drops
- Contributed to various tasks in the back office, such as contacting clients and resolving issues.
- Achieved a 70% increase in sales while working independently
- Developed and fostered personal yet professional relationships with both employees and clients.
- Organized promotional events to attract new customers and increase sales.
- Conducted interviews with prospective employees prior to hiring decisions being made.
- Regularly evaluated customer feedback to identify areas of improvement in services or products offered by the salon.
Education
Bachelor of Science - Elementary Education with emphasis in Christian Ed
Grand Canyon University
Phoenix, AZ01-2026
High School Diploma -
Metro East Web Academy
Gresham, OR06-2019
Skills
- Outstanding customer service skills
- Creative and skilled conversationalist
- Works efficiently under pressure
- Quick learner
- Resilient problem solver
- Professional and dedicated
- Skilled in management
- Communication and critical thinking
- Always searching for ways to positively impact the lives of others
- Demonstrated history working in customer service
- Staff Training and Development
- Team Leadership
- Time Management
Activities
- Softball (2008-2019) l MVP & team captain 2018 season
- Varsity cheerleading (2016-2018)
- Vacation Bible school leader (2017-2018, Ages 3-5)
- Oregon Registry Online - 202 training hours in child development and health and safety
Timeline
Manager
Twin Ohana
02.2024 - Current
Barista
Queen Bean Espresso (Left due to stand being sold)
11.2021 - 01.2022
Childcare Director
Auntie Porties
08.2021 - 02.2024
Manager
Lux Tan & Cryotherapy
07.2019 - 08.2021
Bachelor of Science - Elementary Education with emphasis in Christian Ed
Grand Canyon University
High School Diploma -
Metro East Web Academy