Marissa Shuff
Summary
Hardworking and dependable professional with experience in healthcare, customer service and administrative support. Strong communication and people skills with the ability to stay organized and work well in fast paced environments. Currently pursuing an Associate of Science in Health Science at Louisiana State University Eunice, maintaining a strong academic record with Chancellor's List honors and membership in Phi Theta Kappa. Known for being adaptable, professional, and committed to providing excellent service while building positive relationships with others.
Overview
8
8
years of professional experience
Work History
Physical Therapist Technician
Moreau Physical Therapy
Lake Charles, LA
09.2023 - Current
- Assisted physical therapists in implementing patient treatment plans and therapeutic exercises.
- Managed patient records and documentation to ensure compliance with healthcare regulations.
- Educated patients on exercise techniques and proper body mechanics for rehabilitation.
- Maintained cleanliness and organization of therapy equipment and treatment areas.
- Trained new staff on operational procedures and best practices within the clinic setting.
- Monitored patient progress, providing feedback to therapists for adjustments in treatment plans.
Runner
Scofield, Gerard, Pohorelsky, Gallaugher & Landry
Lake Charles, LA
12.2021 - 11.2022
- Provided excellent customer service while meeting challenging time goals.
- Ran errands for various employees throughout company.
- Directly interacted with customers at each location to build loyalty.
- Maintained accurate logs of all deliveries and trips.
- Monitored supplies of key inventory items.
- Delivered both postal and interdepartmental mail to employees after sorting tasks were completed.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
Receptionist
Exit Realty Partners
Lake Charles, LA
08.2021 - 11.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone or postal mail.
Food Service Staff Member
Fire & Spice
Lake Charles, LA
12.2018 - 11.2021
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Learned other teammates' work tasks to train as backup.
Education
High School Diploma -
Sam Houston High School
Lake Charles, LAAssociate of Science - Health Science
Louisiana State University Eunice
Eunice, LA05-2027
Basic Life Support -
American Heart Association
Annapolis, MD08-2025
Skills
- Reliable and Punctual
- Organization and Efficiency
- Regulating Schedules
- Promoting Good Behavior
- Records Management
- Problem-Solving
- Patient Care & Support
- Therapeutic Exercise Assistant
- Rehabilitation Techniques
- Communication & Team Collaboration
Timeline
Physical Therapist Technician
Moreau Physical Therapy
09.2023 - Current
Runner
Scofield, Gerard, Pohorelsky, Gallaugher & Landry
12.2021 - 11.2022
Receptionist
Exit Realty Partners
08.2021 - 11.2021
Food Service Staff Member
Fire & Spice
12.2018 - 11.2021
High School Diploma -
Sam Houston High School
Associate of Science - Health Science
Louisiana State University Eunice
Basic Life Support -
American Heart Association