Marissa Solis
Riverside,United States
Summary
Adept in maintaining high levels of organization, while effectively prioritizing tasks. Driven, goal-oriented, and committed to exceeding expectations.
Overview
9
9
years of professional experience
Work History
Personal Assistant
BP Salez Temecula
02.2022 - 05.2024
- Maintained a highly-organized and efficient documentation system
- Planned and distributed event calendars
- Handled travel arrangements and accommodations
- Efficiently handled time-sensitive and confidential documents
- Exercised excellent judgment, and sought to provide the highest level of support at all times
- Screened incoming calls and emails, responding to urgent matters, and forwarding on as appropriate
- Developed and maintained an efficient system for tracking and managing customer orders
Office Manager
Busy Bees Insurance Riverside
04.2020 - 02.2022
- Developed new and efficient document filing practices
- Payroll
- Effectively managed a broad range of responsibilities
- Maintained stock of general office supplies and created new orders when it was deemed necessary
- Organized and facilitated meetings
- Operated office equipment such as printers, copiers, fax machines and scanners, ensuring smooth operation of office operations
- Greeted customers in a friendly and professional manner
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Answered and managed incoming and outgoing phone calls, providing accurate information and resolving customer inquiries
Customer Service Manager
Mr. Bills Body Shop Murrieta
06.2015 - 02.2020
- Maintained inventory of office supplies and equipment, ensuring that the office was stocked with necessary items
- Operated office equipment such as printers, copiers, fax machines and scanners, ensuring smooth operation of office operations
- Greeted customers in a friendly and professional manner
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
- Assisted customers with locating items and providing product information
- Scheduled meetings, prepared agendas and took minutes, resulting in more organized and productive meetings
- Composed and edited letters, memos and reports on behalf of the organization
Education
Associates Degree - Marketing and Advertising
Riverside Community College
Riverside07.2007
High School Diploma -
West Valley High
Hemet06.2003
Skills
- Leadership and Teamwork
- Microsoft PowerPoint
- Leadership
- Microsoft Office
- Customer Service
- Communication Skills
- Ability to Work in a Team
- Fast Learner
- Ability to Multitask
- Effective Time Management
Personal Information
- Place of Birth: Los Angeles
- Nationality: Spanish
Languages
Spanish
Native or Bilingual
Timeline
Personal Assistant
BP Salez Temecula
02.2022 - 05.2024
Office Manager
Busy Bees Insurance Riverside
04.2020 - 02.2022
Customer Service Manager
Mr. Bills Body Shop Murrieta
06.2015 - 02.2020
Associates Degree - Marketing and Advertising
Riverside Community College
High School Diploma -
West Valley High