Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marissa Soroko

McDonough,GA

Summary

Proven to excel in customer engagement and multitasking, I leveraged my skills at Freddy's Frozen Custard & Steakburgers to enhance guest experiences and maintain high sanitation standards. My expertise in customer service and detail orientation significantly contributed to a welcoming environment, demonstrating my ability to meet and exceed employer expectations. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.

Overview

1
1
year of professional experience

Work History

Hostess

81 North Kitchen & Tap
09.2022 - 05.2023
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Cahsier

Freddy's Frozen Custard & Steakburgers
02.2022 - 06.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Ola High School
Mcdonough, GA
05.2024

Skills

  • Customer Service
  • Effective Multitasking
  • Patience and Empathy
  • Phone Etiquette
  • Cleaning and sanitation
  • Customer service expertise
  • Detail Oriented
  • Guest Engagement

Timeline

Hostess

81 North Kitchen & Tap
09.2022 - 05.2023

Cahsier

Freddy's Frozen Custard & Steakburgers
02.2022 - 06.2022

High School Diploma -

Ola High School
Marissa Soroko