Marissa Stawkowski
Brooklyn
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Wavelength Hair Collective
Self Employed Services
Brooklyn
11.2023 - Current
- Enhanced natural texture by collaborating with clients on unique hairstyle designs.
- Implemented hairstyling techniques to refine cuts and improve hair texture.
- Upheld cleanliness and safety standards in workplace for clients and colleagues.
- Established a loyal clientele through effective relationship management.
Bartender
The Broadway
Brooklyn
03.2018 - 04.2021
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- I worked and maintained the main bar, as well as the venue bar.
- Developed good working relationships with fellow employees through effective communication.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Greeted customers and provided excellent customer service.
- Collected and organized daily till totals and tips.
- Greeted guests with friendliness and professionalism.
- Performed opening and closing duties including restocking supplies.
Bartender
Black and White bar
New York
12.2019 - 01.2021
- Poured wine, beer and cocktails for patrons.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Operated cash register and Point of Sale (POS) system for transactions
- Greeted customers and provided excellent customer service.
- Assisted in setting up the bar for service shift.
- Performed opening and closing duties including restocking supplies.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Sales /Front Desk Receptionist
Storks Skin Care
San Francisco
02.2017 - 12.2017
- Performed data entry tasks into various computer systems accurately and promptly.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Scheduled appointments for clients, customers, and other visitors.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Answered and directed incoming calls using multi-line telephone system.
- Assisted in the sales of products, and maintained displays.
- Provided knowledge on all products.
Sales/Lead Front Desk Receptionist
Savor Beauty + spa organic skincare
New York
05.2015 - 10.2016
- Welcomed all guests with exceptional professionalism and courtesy.
- Collaborated with staff to enhance check-in processes and address guest needs.
- Assisted guests during check-in, offering detailed information on spa services.
- Computed bills, processed payments, and provided accurate change to guests.
- Recorded sales while ensuring optimal inventory management.
- Recommended personalized skincare products tailored to individual guest preferences.
Education
Cosmetology
Arrojo Academy
New York, NY06-2019
Associate of Science - Message Therapy
New York College of Health Professions
Syosset, NY06-2013
Associate of Arts - Art / Photography
Nassau Community College
Uniondale, NY08-2011
Skills
- Customer service
- Safety standards
- Effective communication
- Sales techniques
- Client consultations
- Product recommendations
- Data entry
- Team collaboration
- Flexible and adaptable
- Leadership
- Organizational skills
- Communication
References
References available upon request.
Timeline
Wavelength Hair Collective
Self Employed Services
11.2023 - Current
Bartender
Black and White bar
12.2019 - 01.2021
Bartender
The Broadway
03.2018 - 04.2021
Sales /Front Desk Receptionist
Storks Skin Care
02.2017 - 12.2017
Sales/Lead Front Desk Receptionist
Savor Beauty + spa organic skincare
05.2015 - 10.2016
Cosmetology
Arrojo Academy
Associate of Science - Message Therapy
New York College of Health Professions
Associate of Arts - Art / Photography
Nassau Community College
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