Marissa Stipe-Laxson
Belton,MO
Summary
Accomplished leader in retail operations known for optimizing team performance and enhancing customer satisfaction. Expertise in inventory management and visual merchandising, contributing to significant sales improvements.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager of Operations
Lowes Home Improvment
Overland Park, Kansas
03.2021 - 05.2026
- Oversaw daily store operations and ensured adherence to company policies.
- Managed inventory levels and organized stockroom for efficient access.
- Trained and mentored new staff on customer service best practices.
- Implemented merchandising strategies to enhance product visibility and sales.
- Collaborated with management to address operational challenges and implement solutions.
- Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
- Boosted sales through attractive merchandise presentation, competitive pricing and adequate inventory.
Sales Representative Team Leader
Spectrum
Kansas City, Missouri
05.2019 - 04.2021
- Led a team of sales representatives to achieve target goals.
- Trained new team members on sales techniques and product knowledge.
- Developed sales strategies to enhance customer engagement and satisfaction.
Lead Retail Consultant
Sprint
Belton, Missouri
01.2017 - 05.2019
- Led store performance in acquisition and customer satisfaction that fostered both store and brand loyalty in our local market.
- Delivered comprehensive sales solutions for retail and business customers' wireless mobility needs.
- Balanced sales and customer experience duties while managing accurate cash flow ledgers and daily performance paperwork.
Shift Lead Manager
Small Cakes Bakery
Kansas City, Missouri
05.2016 - 01.2017
- Supervised daily operations and maintained workflow efficiency in a fast-paced bakery.
- Trained and mentored staff on baking techniques and customer service practices.
- Managed inventory levels, ensuring availability of ingredients and supplies for production.
Education
High School Diploma -
Harrisonville High School
05-2013
Skills
- Inventory management
- Visual merchandising
- Staff training
- Sales strategy
- Operational efficiency
- Budget management
- Customer relationship management
- Supply Chain & Logistics
- Team Leadership & Development
- Loss Prevention and Shrink Reduction
Timeline
Assistant Store Manager of Operations
Lowes Home Improvment
03.2021 - 05.2026
Sales Representative Team Leader
Spectrum
05.2019 - 04.2021
Lead Retail Consultant
Sprint
01.2017 - 05.2019
Shift Lead Manager
Small Cakes Bakery
05.2016 - 01.2017
High School Diploma -
Harrisonville High School