Summary
Overview
Work History
Education
Skills
Timeline
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Marissa Taylor

Marissa Taylor

Reno,NV

Summary

Dynamic and results-oriented professional with extensive experience across various roles, including a managerial position at Wendy's. Excelled in fast-paced environments, leveraging strong time management and Microsoft Excel skills to enhance operational efficiency and customer satisfaction. Proven track record of improving workflow and significantly contributing to team success through effective communication and meticulous documentation review.

Overview

7
7
years of professional experience

Work History

Package Handler

FedEx
04.2024 - 08.2024
  • As a FedEx Package Handler I was responsible for sorting, loading, unloading and distributing packages while following safety guidelines, communicating to co-workers, and communicating any issues to my warehouse manager insuring the safety of packages and on time delivery

Warehouse/ Material Handler

PepsiCo
07.2023 - 08.2023
  • Loaded and unloaded pallets, carts and individual cases from and onto trailers
  • Picked appropriate cases to orders using required technology

Sales Associate

Cloud 9 Smoke Co
01.2023 - 06.2023
  • Create a welcoming experience by authentically greeting, every guest every time
  • Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction; asking open ended questions about the guest's shopping experience and using those questions to assess, understand, and determine how to tailor your approach
  • Provide assistance to guests as needed
  • Scan and bag all guest items accurately and efficiently by company's best practices
  • Work efficiently to minimize guest wait time while maintaining guest service and accuracy
  • Make the guest aware of current and upcoming brand launches, store products, and events
  • Speak on the benefits of the rewards points with every guest and assist them through the application process
  • Be familiar with all fulfillment services
  • Make it right for the guest by de-escalating any negative situations and recover the guest shopping experience while following Cloud 9 Smoke Co.'s policies and procedures
  • Deliver easy and seamless service to all orders
  • Maintain a clean, clutter free work area (including gathering abandoned items, trash, loose papers, food, etc.)
  • Stock supplies during store open hours while being available for the guest
  • Say thank you after every guest interaction and be sure every guest leaves satisfied with their shopping experience
  • Demonstrate a culture of ethical conduct, safety, and compliance
  • All other duties based on business needs

Production Operator

Valeo
04.2023 - 05.2023
  • Work on production
  • Perform assembly work
  • Tasks require a high level of skill with a variety of hand tools, precision measuring equipment, and machinery
  • Typically involves a variety of operations, including troubleshooting and rework, requiring a sufficient understanding of the functional operation of the items assembled as well as the finished product
  • Must be able to work from complex and detailed manufacturing documentation and/or verbal and written instructions and specialized fixtures/test equipment
  • Operators are also responsible for quality activities, including self-inspection, and inspection
  • Updates production records and test results
  • Communicates problems to technicians and engineers
  • Identify discrepant materials/components both in writing and verbally to supervisor
  • Complete tasks as directed by manufacturing schedules and within standard times
  • Maintain a clean and orderly work area
  • Calibrating machines and tools

Driver

New Day Logistics
03.2023 - 05.2023
  • As an Amazon Driver I was responsible for delivering packages in safely and on time
  • Loading and unloading packages into delivery van
  • Navigating using specific company GPS system
  • Communicating with customers and administrating staff
  • Maintaining clean and organized delivery van
  • Ensuring packages have the correct labeling and address
  • Ensuring packages are delivered to correct address

Production Associate (Megapack)

Tesla Gigafactory
07.2022 - 01.2023
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
  • Organized work to meet demanding production goals.
  • Participated in training sessions to enhance skills and knowledge.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Prepared materials for assembly work to keep workflows running smoothly.

Machine Operator

Panasonic
10.2021 - 04.2022
  • The Machine Operator II operates one or several lithium-ion battery cell production machines within a variety of departments, including many clean-room environments
  • Machine types may be inspection, and conveyance machines
  • Operators also perform related machine and work area upkeep (5S), material movement, conduct basic analysis and sustain production logs
  • Operators work across a team to ensure safe and high-quality product
  • In this role, I was required to maintain active communication with co-workers and Maintenance Technicians for quality and production related issues
  • When necessary, elevate these issues to management or the appropriate personnel
  • Maintain shift logs and QC records for the assigned areas
  • Work and comply with safety working standards, practice, and all environmental regulations in addition to all company rules and policies
  • Basic knowledge with MES, X-500 procedures, Communications PC, Mass extractor, Speed lines and Statistics PC
  • Operate one or several lithium-ion battery cell production machines
  • Machine types may be inspection, and conveyance machines
  • Operate and start-up the machines
  • Ability to identify problems and minor troubleshooting
  • Delivery of materials to production floor
  • Ability to analyze, estimate workload and perform multi-tasking
  • Assist Maintenance Technicians in preventative maintenance procedures such as equipment clean up
  • Monitor processes and perform continuous image inspections and visual quality checks of the products to ensure acceptance standards are met
  • Be-able to follow work instructions and Standard Operating Procedures (SOP)
  • Prepare documentation as required
  • Maintain a clean and safe work area '6s' (Sort, Shine, Set-in Order, Standardize, Sustain, Safety)
  • Understand department workflow, processes & be detail oriented
  • Excellent communication with co-workers both verbally and written
  • Adhere to company rules and policy
  • Comply with all environmentally safe practices and regulations

Warehouse Associate

OnTrac
03.2021 - 08.2021
  • Loading and unloading trailers and delivery vans
  • Sorting with specifics on labeling
  • Verifying labels
  • Communicating with co-workers and warehouse manager to insure safety of package and on time delivery

Manager

Wendy's
02.2018 - 08.2021
  • Staff management: Interviewing, hiring, training, and developing staff
  • Customer service: Ensuring customer satisfaction and providing great customer service
  • Financial management: Maintaining financial controls, managing labor costs, and monitoring food costs
  • Inventory management: Counting and recording inventory
  • Cash management: Setting up cash registers and verifying cash
  • Schedule management: Creating and managing staff schedules
  • Compliance: Ensuring compliance with local, state, and federal regulations
  • Food safety: Training and reinforcing food safety procedures
  • Facility management: Exercising proper equipment maintenance and facility management
  • Health and safety: Ensuring health and safety inspections and standards are met

Education

Diploma -

Damonte Ranch High School
Reno, NV

Skills

  • Food Handling
  • Customer service
  • Time management
  • Restaurant experience
  • Food service
  • Communication skills
  • Microsoft word
  • Microsoft excel
  • Documentation review
  • Data Entry
  • Manufacturing Experience
  • Calibration
  • RF Scanner
  • Working in fast paced environments

Timeline

Package Handler

FedEx
04.2024 - 08.2024

Warehouse/ Material Handler

PepsiCo
07.2023 - 08.2023

Production Operator

Valeo
04.2023 - 05.2023

Driver

New Day Logistics
03.2023 - 05.2023

Sales Associate

Cloud 9 Smoke Co
01.2023 - 06.2023

Production Associate (Megapack)

Tesla Gigafactory
07.2022 - 01.2023

Machine Operator

Panasonic
10.2021 - 04.2022

Warehouse Associate

OnTrac
03.2021 - 08.2021

Manager

Wendy's
02.2018 - 08.2021

Diploma -

Damonte Ranch High School

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Marissa Taylor