Marissa Thomas
Lawton,Oklahoma
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
2
2
years of professional experience
Work History
Project Coordinator
Green Basements & Remodeling
Marietta, Georgoa
02.2023 - Current
- Project Planning and Scheduling
- Communication and Coordination with project Management team, vendors, customers and other parties internal and external to the organization
- Data Entry
- Expense Review and Approval
- Sub-Contractor Payout Reviewal and approval
- Creating work orders, P&L reports and spr4eadsheets according to the needs of the company
- Applying and Receiving commercial and residential building permits
- Budget Cost and Control
- Documentation and reporting
Shift Manager
The Original Hot Chicken
Sandy Springs, GA
03.2023 - 06.2024
- Scheduling front house and back house staff
- Creating a positive work environment for staff
- Enforcing safety standards and guidance to team members
- Conducting interviews
- Training new employees on company policies, procedures and job details
- Maintaining Inventory on stock and ordering
- Opening and closing cash revenue
Front of House Manager
Canvas Cafe & Bakery
Marietta, Georgia
06.2022 - 02.2023
- Opening and closing resturant
- Ensured that all front of house operations ran smoothly
- Organized special events, such as holiday sales or promotional campaigns
- Organized reservations
- Expo
- Busting
- Cashier
- Closed out cash revenue at the end of the day
Skills
- Utilization Management
- Spreadsheet tracking
- Virtualization
- Workload Management
- P&L Management
- Customer Service
Timeline
Shift Manager
The Original Hot Chicken
03.2023 - 06.2024
Project Coordinator
Green Basements & Remodeling
02.2023 - Current
Front of House Manager
Canvas Cafe & Bakery
06.2022 - 02.2023
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