Fast learning and detail oriented person with all required training and experience. With 15+ years of customer service and public service experience as a Phlebotomist and Customer Service Representative. Authorized to work in the US for any employer
Overview
18
18
years of professional experience
1
1
Certification
Work History
Phlebotomist
Spartanburg Regional Medical Center
09.2020 - Current
Conducted venipuncture and capillary draws, ensuring patient comfort and safety.
Maintained accurate patient records and ensured adherence to protocols for specimen collection.
Collaborated with healthcare teams to streamline blood collection processes, enhancing efficiency.
Trained junior phlebotomists in techniques, safety measures, and best practices for specimen handling.
Implemented quality control measures to ensure compliance with laboratory standards and regulations.
Led initiatives to minimize wait times for blood draws, improving overall patient satisfaction ratings.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Senior Phlebotomist
CSL Plasma
10.2018 - 05.2021
Performing Venipunctures
Collecting Plasma
Setting up Apheresis machines for suitable donations
Disconnecting and connecting donors in a timely manner
Properly labeling samples
Monitoring donors and machines to insure successful donations
Leading Shifts
Maintaining a safe and sanitary environment
Perform nightly, monthly, and weekly cleaning on all Apheresis machine
Perform Calibration and proper weighing
Training employees based on company policies and guidelines for Donor Tech Support and Phlebotomy thoroughly SOP’s and Work Instructions.
Teacher
Bright Horizons Child Development
07.2016 - 11.2017
Monitor students' progress, and provide students and teachers with assistance in resolving any problems.
Confer with parents and staff to discuss educational activities and policies, and students' behavioral or learning problems.
Set educational standards and goals, and help establish policies, procedures, and programs to carry them out.
Plan, direct, and monitor instructional methods and content of educational, vocational, or student activity programs.
Prepare and maintain attendance, activity, planning, accounting, or personnel reports and records for officials and agencies, or direct preparation and maintenance activities.
Teach classes or courses, or provide direct care to children.
Teacher
Sunshine House Early Learning Center
08.2015 - 07.2016
Maintain a safe play environment.
Dress children and change diapers.
Observe and monitor children's play activities.
Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
Provide care for mentally disturbed, delinquent, or handicapped children.
Sanitize toys and play equipment.
Care for children in institutional setting, such as group homes, nursery schools, private businesses, or schools for the handicapped.
Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
Support children's emotional and social development, encouraging understanding of others and positive self-concepts.
Assist in preparing food and serving meals and refreshments to children.
Instruct children in health and personal habits, such as eating, resting, and toilet habits.
Create developmentally appropriate lesson plans.
Read to children and teach them simple painting, drawing, handicrafts, and songs.
Organize and store toys and materials to ensure order in activity areas.
Shift Leader/Key Holder
Taco Bell
10.2013 - 09.2015
Enforce safety and sanitation regulations.
Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.
Interpret specifications, blueprints, job orders, and company policies and procedures for workers.
Keep records of employees' attendance and hours worked.
Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs.
Requisition materials, supplies, equipment parts, or repair services.
Maintain operations data, such as time, production, and cost records, and prepare management reports of production results.
Determine standards, budgets, production goals, and rates, based on company policies, equipment and labor availability, and workloads.
Recommend or implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency.
Teacher
C.H.S Child Development Center
10.2012 - 11.2013
Maintain a safe play environment.
Dress children and change diapers.
Observe and monitor children's play activities.
Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
Provide care for mentally disturbed, delinquent, or handicapped children.
Sanitize toys and play equipment.
Care for children in institutional setting, such as group homes, nursery schools, private businesses, or schools for the handicapped.
Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
Operate in-house day-care centers within businesses.
Support children's emotional and social development, encouraging understanding of others and positive self-concepts.
Assist in preparing food and serving meals and refreshments to children.
Create developmentally appropriate lesson plans.
Substitute Teacher
Piedmont Community Actions
05.2011 - 11.2012
Maintain a safe play environment.
Dress children and change diapers.
Observe and monitor children's play activities.
Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
Provide care for mentally disturbed, delinquent, or handicapped children.
Care for children in institutional setting, such as group homes, nursery schools, private businesses, or schools for the handicapped.
Sanitize toys and play equipment.
Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
Sales Associate/ Key Holder
Lane Bryant
03.2008 - 12.2011
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Use computers for various applications, such as database management or word processing.
Create, maintain, and enter information into databases.
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Complete forms in accordance with company procedures.
Locate and attach appropriate files to incoming correspondence requiring replies.
Provide services to customers, such as order placement or account information.
Registered Nurse, Emergency Department at Spartanburg Regional Medical CenterRegistered Nurse, Emergency Department at Spartanburg Regional Medical Center