Summary
Overview
Work History
Education
Skills
Timeline
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Marissa Trowbridge

Dayton

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

9
9
years of professional experience

Work History

Office Administrator

Entrust Roofing
01.2025 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Contributed to a positive work environment by fostering strong working relationships among colleagues.
  • Assisted in preparation and processing of payroll to facilitate prompt staff payments.

Manager

Diamond Smoke & Vape Shop
08.2023 - 12.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.

Cashier

Diamond Smoke & Vape Shop
10.2021 - 12.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Sandwich Artist

SUBWAY®Restaurants
09.2021 - 04.2022
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Executed sandwich artistry duties with very low occurrence of errors.

Server

Cherry House Cafe
04.2021 - 10.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Janitor

Curry County Title
05.2016 - 04.2021
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Kept building spaces premises clean inside and outside.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.

Landscape Worker

Worked With Father
06.2020 - 07.2020
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
  • Performed planting, watering, mulching.
  • Contributed to team efficiency by effectively communicating project updates and collaborating on task assignments.
  • Landscaped yards by planting flowers, trees, and bushes.
  • Collected and removed debris at job sites.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Transferred materials to designated areas using wheelbarrows.

Education

High School Diploma -

Gold Beach High School
29516 Ellensburg Ave, Gold Beach, OR 97444
06-2019

Skills

  • Time management
  • Customer engagement
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Organizational skills
  • Calm under pressure
  • Floor cleaning
  • Task delegation
  • Relationship building

Timeline

Office Administrator

Entrust Roofing
01.2025 - Current

Manager

Diamond Smoke & Vape Shop
08.2023 - 12.2024

Cashier

Diamond Smoke & Vape Shop
10.2021 - 12.2024

Sandwich Artist

SUBWAY®Restaurants
09.2021 - 04.2022

Server

Cherry House Cafe
04.2021 - 10.2021

Landscape Worker

Worked With Father
06.2020 - 07.2020

Janitor

Curry County Title
05.2016 - 04.2021

High School Diploma -

Gold Beach High School

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Marissa Trowbridge