MARISSA TUCKER

Lead business operations for ~300 team members to work cross-functionally to strategically drive efficiencies supporting growth, agility, and resource management while minimizing overhead and maintaining budget. Identification of challenge points and collaborative resolution efforts to support maximum revenue to the business.

• Identification of challenge points and collaborative resolution efforts to support maximum revenue to the business
• Analyze data from all business functions to direct adjustments and process changes supporting corporate KPIs
• Champion change management process through affected business areas to include identification of holistic business dependencies and impacts
• Serve as specialized point of contact to manage divisions three Centers of Excellence teams for allocation, timely assignments, and analysis of business data derived from sales lifecycle
• Work in collaboration across business divisions to streamline reporting, analysis and consistent business health understanding to support presentation to executive leadership
• Leverage end to end business understanding to lead teams to appreciate sales through delivery lifecycle
• Lead Program Management Office activities for solutioning team to include functional management support, assignment tracking, and data analysis to support process improvements.

Manage external customer contract to provide daily leadership to analyze requirements, support design, and implement solutions. Monitor and manage project financials, schedule and scope to ensure project tracking for customer success. Drive implementations of high-quality cyber solutions.

• Manage external customer contract to provide daily leadership to analyze requirements, support design, and implement solutions
• Monitor and manage project financials, schedule and scope to ensure project tracking for customer success
• Drive implementations of high-quality cyber solutions
• Deliver $10M cybersecurity focused contract within the utility sector, leading a 24 person multi-shored/multi-disciplined team, while managing quality, client expectations, and appropriate strategies and automations to drive SLA breach avoidance
• Effective functional and financial delivery and control of internal/external assigned cybersecurity projects to increase profitability and utilization
• Engage and team with multiple stakeholders, providing effective, timely, and thorough communications and approach to satisfy all contractual obligations to include internal and external policies and procedures.

Manage complex global bids from both request for proposal (RFP) and client requests to contract execution with organization and application of standard processes. Manage all bid activities including requirements capture, development and management of bid plan, coordination of proposal responses and client presentations/team coaching.

• Lead and integrate cross-functional teams to develop cohesive and winning capture pursuits by leveraging capture strategy, client win themes, competitive assessments, and price targets, supporting ~$40M in potential new business annually.
• Develop bid profitability analysis, risk analysis, and commercial strategy for each opportunity to identify a baseline for contract execution metrics and reporting.
• Secure authorization and interface with C-Level leaders on financial analysis and technical solution of bid strategy while maintaining ~40% win rate.

• Support various roles prior to Leidos divestiture spanning software and systems engineering and project engineering
• Serve as principal investigator (PI) for Data-Driven Analytics project focused on use of analytics to support investment value to the business, evaluating program/project/proposal reporting tools and interconnectivity
• Deliver metrics reporting for internal research, analysis of project lifecycle, definition and qualification of success stories, and research project velocity studies
• Create process improvement artifacts for emerging project leads, creating a quick start repository to fast track new to role adoption and reporting
• Support development of artificial intelligence software tool driving utilizing natural language processing techniques and results driving data analytics
• Serve as client trainer for software on deployment
• Leverage architecture products to support DoDAF compliance
• Implemented training program support to drive training certifications of over 300 team members in one year.