Marissa Upshaw
Phenix City
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Multi-Care Tech
St. Francis Hospital
01.2023 - Current
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Increased efficiency in diagnostic testing processes by accurately collecting specimens for laboratory analysis following strict protocol guidelines.
- Enhanced patient safety through diligent monitoring of vital signs and accurate documentation of medical records.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
IT Specialist
Tegria
08.2022 - 03.2023
- Configured hardware, devices, and software to set up work stations for employees.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Provided exceptional customer service by promptly addressing problems reported by endusers.
- Walked individuals through basic troubleshooting tasks.
- Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
Patient Care Technician
Piedmont Columbus Regional
04.2015 - 07.2022
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to the optimization of workflows within busy units while consistently prioritizing workload based on urgency level.
- Maintained a safe working environment, adhering to infection control protocols and proper use of personal protective equipment.
- Supported the delivery of exceptional care for diverse populations by adapting communication styles to meet individual patient needs.
Education
High School Diploma -
Central High School
Phenix City, AL05-2012
Skills
- Teamwork and collaboration
- Friendly, positive attitude
- Multitasking
- Time management
- Attention to detail
- Excellent communication
Timeline
Multi-Care Tech
St. Francis Hospital
01.2023 - Current
IT Specialist
Tegria
08.2022 - 03.2023
Patient Care Technician
Piedmont Columbus Regional
04.2015 - 07.2022
High School Diploma -
Central High School
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