I am an experienced vocalist with over 10 years of experience and was a part of the madrigals choir for three years I also play instruments such as the piano and the ukulele Additionally, I enjoy dance and have over 2 years of experience and have participated in recitals and other dance showcasing Furthermore, I have performed at various graduations, weddings, and other ceremonies since I was a child
Marissa Williams
Patterson,CA
Summary
Recent graduate with foundational knowledge in Psychology and hands-on experience gained through academic projects. Demonstrates strong teamwork, problem-solving, and time-management skills. Seeking an entry level position to make meaningful contributions with commitment and drive.
Overview
7
7
years of professional experience
Work History
Caregiver
VIP
11.2023 - Current
- Assist clients in daily tasks and monitor their behavior at activities.
- Ensure clients are at designated activities in a timely manner.
- Ensure clients home is clean and their meals are prepared in a timely manner, taking into account their dietary needs
- Assisted clients with daily living activities, ensuring comfort and safety in home environments.
- Provided compassionate care to clients, enhancing their quality of life and promoting independence.
- Maintained accurate documentation of client progress and care activities, ensuring compliance with regulatory standards.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
Package Handler
Fedex
01.2022 - 01.2023
- Collaboration with co workers to ensure that deliveries are accurate and completed in a timely manner.
- Consistently met daily package handling quotas.
- Maintain a clean and safe work place.
- Inspect packages for damages.
- Collaborated with team members to streamline loading and unloading processes, enhancing workflow efficiency.
- Implemented best practices for package handling, reducing damage rates during transportation and storage.
- Followed safety regulations to maintain safe work environment.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Followed verbal and written instructions to properly move and ship products.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
Associate
Premium
01.2020 - 01.2022
- Arranged displays/merchandise according to planogram for maximum sales.
- Collaborated with and built positive relationships with different store managers to complete merchandising projects at their store.
- Reorganized retail merchandising displays, enhancing store aesthetics and improving customer shopping experiences.
- Efficiently performed retail merchandising, stocking, cleaning, down stocking and pricing.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the retail area.
- Followed up with retail stores with reminders to replenish stock, helping achieve peak inventory levels.
- Aided in the promotion of retail products within the shop through effective merchandising displays that encouraged impulse purchases from customers.
- Managed project timelines effectively ensuring all merchandising planograms and resets were completed within established deadlines.
- Collaborated with store management to implement promotional events and seasonal merchandising strategies.
- Maintained visual merchandising standards to create an appealing shopping experience for customers.
Keyholder/Cashier
Claire's
01.2019 - 01.2020
- Keep customers updated on latest sales and discounts to influence maximum sales for the store.
- Greet and help customers in order to create a welcoming environment for their shopping experience.
- Opening the store and getting it prepared for business in a timely manner.
- Trained and mentored new team members on operational procedures and customer service standards.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Led daily store operations, including opening and closing procedures, cash handling, and security protocols.
- Delivered exceptional customer service, resolving issues promptly to maintain high satisfaction levels.
- Maintained compliance with company policies regarding health, safety, and employee conduct standards.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Resolved customer complaints with empathy and efficiency, turning potential negative experiences into positive ones.
Education
BA - Psychology
San Jose State University
San Jose, Ca12-2024
AA - Psychology
Las Positas College
Livermore, Ca05-2023
Skills
- Communication
- Problem solving
- Time management
- Critical thinking
- Customer service
- Team work/relationship building
- Attention to detail
- Conducting research
- Proficient in Microsoft and Excel
- Client assistance
- Meal preparation
- Activity coordination
- Package handling
- Merchandising displays
- Positive relationship building
- Cash handling
- Dietary needs awareness
- Daily living assistance
- Personal hygiene assistance
- Emotional support
- Special needs care
Interests
Timeline
Caregiver
VIP
11.2023 - Current
Package Handler
Fedex
01.2022 - 01.2023
Associate
Premium
01.2020 - 01.2022
Keyholder/Cashier
Claire's
01.2019 - 01.2020
BA - Psychology
San Jose State University
AA - Psychology
Las Positas College