Marissa Wilson
Gorham,ME
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Reliable Bagger accustomed to arranging and bagging guest purchases to protect fragile items and maximize convenience.
Overview
5
5
years of professional experience
Work History
Cashier/Bagger/Service Clerk
Hannaford Supermarket
North Windham , ME
05.2020 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Helped customers find specific products, answered questions and offered product advice.
Restaurant Hostess
Huot's Seafood
Saco, ME
06.2021 - 09.2021
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Informed kitchen staff of any special orders or dietary restrictions.
Cashier/Grocery Bagger
Shaw's Supermarket
Westbrook, ME
01.2019 - 05.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Bachelor of Science -
University of New England
Biddeford, ME06-2026
High School Diploma -
Gorham High School
Gorham, ME06-2021
Skills
- Cash Register Operation
- Customer Service
- Cash Handling
- ID Verification
- Returns Processing
- Liquor Regulations and Compliance
- Time Management Skills
- Cleaning and Sanitizing
References
References available upon request.
Timeline
Restaurant Hostess
Huot's Seafood
06.2021 - 09.2021
Cashier/Bagger/Service Clerk
Hannaford Supermarket
05.2020 - Current
Cashier/Grocery Bagger
Shaw's Supermarket
01.2019 - 05.2020
Bachelor of Science -
University of New England
High School Diploma -
Gorham High School
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