Hi, I’m
Marissa Woody
Woodbridge,VA
Summary
Versatile Project Manager with a background in successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with stakeholders, monitoring status, and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills. Meticulous attention to detail and successful track record of accomplishing projects on time and within budget constraints. My passion lies in driving collaboration, accountability, decision-making, and governance to achieve optimal project outcomes.
Overview
3
years of professional experience
Work History
Champions Oncology
Project Coordinator
10.2022 - 08.2023
Job overview
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
- Created comprehensive Standard Operating Procedures (SOPs) and tailored process documentation for executive-level stakeholders.
- Provided regular updates to international project leaders and senior management on project status, including any risks or issues that may impact project timelines or deliverables
- Contributed to the establishment and upkeep of project schedules for research technicians, ensuring precise alignment of all activities.
- Tracked project milestones and deliverables, identifying potential risks, and providing proactive solutions.
- Implemented change management processes that minimized disruptions while maintaining forward momentum on projects.
- Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
- Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.
- Maintained open communication by presenting regular updates on project status to Project Leaders.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
- Identified potential risks and developed mitigation strategies to minimize disruptions to project timelines.
- Maintained database and spreadsheets with accurate inventory and status.
- Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
- Streamlined project management processes by implementing new organizational tools and software.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Ensured precision in project documentation, encompassing project plans, status reports, change requests, and meeting minutes. Produced and disseminated project reports to stakeholders, offering insights into project performance and milestones accomplished.
- Assigned tasks and responsibilities to team members, providing guidance and support throughout the project lifecycle. Fostered a collaborative and productive team environment to enhance overall project success.
CVCA Cardiac Care for Pets
Veterinary Assistant
09.2021 - 11.2022
Job overview
- Effectively communicated in a clear, courteous, and efficient manner with clients, referring veterinarians, and affiliated services, often managing multiple tasks concurrently
- Coordinated the scheduling of appointments for veterinary procedures and surgeries to ensure efficient use of time and resources
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Maintained inventory of medical supplies and equipment to ensure availability for medical procedures and surgeries
- Assisted in the management of medical records and documentation to ensure accuracy and compliance with regulations
- Educated pet owners on how to administer medications and treatments at home, promoting the successful recovery and well-being of their pets
- Participated in the creation and execution of training initiatives for veterinary assistants, aimed at advancing their proficiency and expertise in delivering high-quality animal care
- Contributed to the care and monitoring of patients during echocardiograms and radiographs to ensure accurate and reliable results for the veterinarian.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Improved client relations through effective communication and education on pet health needs.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
- Fostered positive relationships clients staff vendors community members promote collaborative inclusive atmosphere professional growth.
Curative
Site Lead
04.2022 - 10.2022
Job overview
- Conducted regular performance reviews, providing constructive feedback and setting goals for individual growth and success within the company.
- Developed effective communication channels between onsite teams and offsite management staff.
- Implemented quality control measures, resulting in improved overall product quality.
- Established strong relationships with clients, leading to repeat business and increased referrals.
- Improved site efficiency by implementing streamlined processes and procedures.
- Oversaw daily site operations to ensure work was completed accurately and efficiently.
- Acted as a liaison between clients, stakeholders, and internal teams throughout the entirety of each project, ensuring clear communication at all stages.
- Oversaw equipment maintenance routines regularly ensuring optimal performance levels across all machinery used onsite.
- Analyzed project data to identify trends and areas for improvement, making necessary adjustments for future projects'' success.
- Managed project timelines, ensuring successful completion within budget and on schedule.
- Resolved issues between employees and customers using company policies.
- Collaborated with other Site Leads to share best practices and improve overall company performance.
- Promoted a culture of continuous learning by offering professional development opportunities to team members regularly.
- Oversaw employee attendance records, handled payroll, and ordered new materials for sites.
- Implemented and reinforced safety protocols to ensure compliance with OSHA guidelines and local health regulations
- Developed and implemented training programs for new and existing employees to ensure consistent and efficient operations at testing sites.
- Enhanced site safety by implementing strict safety protocols and conducting regular inspections.
VCA Woodbridge Animal Hospital
Shift Lead
07.2020 - 09.2021
Job overview
- Provide training and mentorship to new team members, ensuring they are equipped with the necessary skills and knowledge to excel in their roles
- Develop and implement a customer satisfaction survey to gather feedback on the quality of services provided by the hospital and identify areas for improvement
- Analyze survey results and work with the team to make appropriate changes and enhancements to enhance customer satisfaction
- Monitor and maintain inventory levels of medical supplies and equipment, ensuring that all necessary items are available for use
- Promote a positive and collaborative work environment by fostering teamwork and open communication among staff members
- Assist in the development and implementation of new protocols to improve the efficiency and effectiveness of patient care and customer service
- Coordinate and oversee the scheduling of staff shifts to ensure adequate coverage at all times, taking into account the specific needs of each department and the availability of staff members
- Monitored the health of the animals on an ongoing basis and rapidly identified any health problems or conditions (medical or behavioral) and immediately reported it to the supervisor or veterinary technician
- Designated team lead in the absence of senior management, overseeing a department of 7 or more staff members throughout a 12-month period
- Implemented application processes according to policies and procedures in project workflows, which raised efficiency within the organization by 25%
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
- Managed staff schedules effectively, resulting in reduced overtime costs without sacrificing customer experience or employee satisfaction.
- Streamlined inventory management processes to reduce waste and increase profitability.
- Developed creative solutions to operational challenges while balancing budgetary constraints against desired outcomes.
- Conducted regular team meetings to discuss progress, address concerns, and set goals for continued improvement.
Education
Virginia Commonwealth UniversityRichmond, VA
Bachelor of Science from Biology
Skills
- Compliance Enforcement
- Workload Management
- Conflict Resolution
- Stakeholder Communication
- Problem-Solving
- Detail Oriented
- Team Leadership
- Risk Assessments
- Data Analysis
- Quality Assurance
- Client Relationship Management
- Data Collection
- Strategic Planning
- Project Tracking
Accomplishments
- Successfully oversaw 10 projects, maintaining an impressive 95% project success rate. Notably, improved project efficiency by creating a concise reference spreadsheet aggregating data from 50 research studies, resulting in a 30% reduction in information retrieval time for both management and team leaders, ultimately saving 40% in retrieval time.
- Promoted from Site Specialist to Site Lead in 2022
- Congratulated in September 2021 by the HR Department at VCA Animal Hospital for training new hires during their onboarding process by serving as the first point of contact for their direct operational needs, which increased process improvement methodologies by over 35%
- Praised by the Executive Director of CVCA in October 2021 for dedicating time and energy to complex conflict resolutions and risk mitigation, showcasing an ability to remain calm and make quick, educated decisions in high-pressure environments, which created a stronger company culture amongst coworkers
- Promoted from Customer Service Representative to Shift Lead due to consistent above average performance and recognized as a “rising star” in 2020
- Created business plan for online pet store, forged and cultivated productive relationships with community members and potential business partners interacted with vendors, reviewed sales, developed marketing strategies and identified business opportunities.
- Implemented efficient documentation processes tracking work hours per technician, contributing to a substantial reduction in overtime expenses
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 10 staff members.
Additional Information
- Zoom, MS Office Applications, Facebook Advertisement, Windows, Sharepoint, and Salesforce. Technical experience in MS Teams and Cloud platforms such as Google Analytics, Shopify, and Google Suite (Docs, Sheets, Slide, Forms, Email, & Calendar)
Hobbies
Established and launched an independent pet accessory e-commerce website, showcasing a curated collection of products and providing a user-friendly platform for customers
Timeline
Project Coordinator
Champions Oncology
10.2022 - 08.2023
Site Lead
Curative
04.2022 - 10.2022
Veterinary Assistant
CVCA Cardiac Care for Pets
09.2021 - 11.2022
Shift Lead
VCA Woodbridge Animal Hospital
07.2020 - 09.2021
Virginia Commonwealth University
Bachelor of Science from Biology
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