Driven sales professional with 25+ years of experience in hospitality, catering and events. Strong customer service, organization, negotiating and time management skills. Accomplished in providing best-in-class service to clients.
Overview
30
30
years of professional experience
Work History
REALTOR®, Real Estate Advisor
William Pitt Sotheby's International Realty
03.2021 - Current
Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing, minimizing delays and challenges for clients.
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Sales and Event Planning
Gourmet Galley Catering
02.2014 - 11.2020
Event design and décor fitting clients' budget and vision.
Managed client correspondence and event logistics.
Coordinated vendors, timelines and budgets for events.
Coordinated and facilitated special events, including weddings and high end corporate and social events.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Delivered quality customer service while cultivating client satisfaction and loyalty.
Top Selling Sales Manager 2014-2020
Sales, Event Planning and Design
Jordan Caterers
02.2002 - 02.2014
Planned, coordinated and executed weddings and special events.
Maintained close communication with clients to mitigate service issues.
Sourced vendors for one-time and ongoing projects, and maintained productive relationships.
Determined customer needs through careful and active listening skills and identified appropriate budget solutions within anticipated price range.
Top Selling Sales Manager 2006-2014
Premier Event Sales Director
Jordan Caterers
07.2006 - 08.2009
Secured sales targets by building successful teams, preparing yearly sales budgets and implementing strategic action plans.
Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
Conducted weekly sales team meetings to review progress toward sales goals and discuss emerging opportunities.
Director of Sales and Marketing
The Spinning Wheel Inn
02.1995 - 02.2001
Planned and oversaw advertising and marketing activities, including print, tv, billboard and digital advertising.
Motivated and mentored employees to increase knowledge, skills and career potential within company.
Trained customer service, marketing and sales teams for events.