Marissa Nicole Goss
Denver,CO
Overview
10
10
years of professional experience
1
1
Certification
Work History
Flight Training Scheduler - Daily Operations
United Airlines
02.2024 - Current
- Maximized efficiency in project delivery through strategic prioritization of tasks based on urgency, complexity, and available resources.
- Optimized resource allocation for pilots in training by closely monitoring deadlines and adjusting schedules accordingly, ensuring timely completion of tasks.
- Monitored pilot availability to efficiently manage vacation requests, sick leaves, and overtime hours while maintaining optimal staffing levels.
Flight Training Scheduler -IOE
United Airlines
07.2023 - 02.2024
- Developed, Coordinated, and Implemented the training scheduling plan for pilots, utilizing simulators, and pilot instructors in the most cost effective manner.
- Interacted with Manpower Planning, Fleet Managers Manpower Planning and Crew Scheduling, seeking input to the plan and ensuring the plan was communicated to all responsible parties.
- Scheduled initial operating experience, ensuring resources were utilized efficiently with limited impact to the line operations.
Fleet Service Agent
American Airlines
02.2023 - 06.2023
- Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
- Ensured compliance with FAA regulations and company policies through diligent oversight of ramp agent activities.
IV Technician & Infusionist/Phlebotomist
Personalized Hematology Oncology Of Wake Forest
10.2022 - 02.2023
- Prepared chemotherapy doses and iron infusions for patient treatments as per physicians' orders.
- Placed IVs and Administered IV fluids, medications and blood products through peripherally inserted central venous catheter to support long-term treatment for infections, cancer or heart and kidney problems.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Combat Medic (68W)
United States Army
05.2020 - 10.2022
- Trained new paramedics on proper procedures and protocols to maintain best practices and promote great patient care.
- Acted as team leader and took responsibility for scene and unit management to maximize integrated support of patients.
- Documented patient information, medical interventions and patient outcomes for accurate record-keeping.
- Enhanced team efficiency by providing timely medical care and lifesaving interventions to fellow soldiers during combat operations.
- Reduced recovery time for injured personnel by administering appropriate treatments and coordinating evacuation procedures.
Patient Service Specialist
ATI Physical Therapy
08.2019 - 05.2020
- Improved patient satisfaction by providing efficient and friendly service during check-ins, registrations, and scheduling appointments.
- Enhanced clinic workflow by managing patient records and ensuring accurate documentation of medical histories.
- Ensured HIPAA compliance by maintaining strict confidentiality of patient information while handling sensitive documents.
International Flight Attendant
United Airlines
01.2016 - 08.2019
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Ensured the safety of passengers by conducting pre-flight checks and adhering to strict safety protocols.
- Demonstrated adaptability in handling varying workloads during peak travel seasons, maintaining consistent performance under pressure.
Certified Nursing Assistant I & II
Wake Medical Health And Hospitals
03.2014 - 01.2016
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Documented patient information and care activities in electronic health record.
Education
Bachelor of Science - Aviation
Liberty University
Lynchburg, VA07.2024
Skills
- Time Management
- Medical Emergency Response
- Team Leadership
- Scheduling and Coordinating
- Customer Relationship Management
- Strategic Planning
- Social Media Platforms
- Team Oversight
- Coaching and Training
- Performance Optimization Strategies
- Quality Assurance Procedures
- Safety Regulations Compliance
- Aviation Regulations
- Flight Operations
- Verbal and Written Communication
Certification
- EMT - Certified Emergency Medical Technician
- First Aid/CPR/AED - Infants, Children, Adults
- Basic Life Support
Timeline
Flight Training Scheduler - Daily Operations
United Airlines
02.2024 - Current
Flight Training Scheduler -IOE
United Airlines
07.2023 - 02.2024
Fleet Service Agent
American Airlines
02.2023 - 06.2023
IV Technician & Infusionist/Phlebotomist
Personalized Hematology Oncology Of Wake Forest
10.2022 - 02.2023
Combat Medic (68W)
United States Army
05.2020 - 10.2022
Patient Service Specialist
ATI Physical Therapy
08.2019 - 05.2020
International Flight Attendant
United Airlines
01.2016 - 08.2019
Certified Nursing Assistant I & II
Wake Medical Health And Hospitals
03.2014 - 01.2016
Bachelor of Science - Aviation
Liberty University
Similar Profiles
Pamela SchepisPamela Schepis
Customer Service Representative at United Airlines/Continental AirlinesCustomer Service Representative at United Airlines/Continental Airlines
Jordan StoneJordan Stone
Customer Service Representative at United AirlinesCustomer Service Representative at United Airlines
Barbara DonohueBarbara Donohue
Manager - Business Administration at United AirlinesManager - Business Administration at United Airlines
Javin VillarrealJavin Villarreal
Premium Service Representative at United AirlinesPremium Service Representative at United Airlines
Alexi PetersenAlexi Petersen
Production and Hospitality Assistant at Vilar Performing Arts CenterProduction and Hospitality Assistant at Vilar Performing Arts Center