Maximized efficiency in project delivery through strategic prioritization of tasks based on urgency, complexity, and available resources.
Optimized resource allocation for pilots in training by closely monitoring deadlines and adjusting schedules accordingly, ensuring timely completion of tasks.
Monitored pilot availability to efficiently manage vacation requests, sick leaves, and overtime hours while maintaining optimal staffing levels.
Flight Training Scheduler -IOE
United Airlines
Denver, CO
07.2023 - 02.2024
Developed, Coordinated, and Implemented the training scheduling plan for pilots, utilizing simulators, and pilot instructors in the most cost effective manner.
Interacted with Manpower Planning, Fleet Managers Manpower Planning and Crew Scheduling, seeking input to the plan and ensuring the plan was communicated to all responsible parties.
Scheduled initial operating experience, ensuring resources were utilized efficiently with limited impact to the line operations.
Fleet Service Agent
American Airlines
Raleigh, NC
02.2023 - 06.2023
Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
Ensured compliance with FAA regulations and company policies through diligent oversight of ramp agent activities.
IV Technician & Infusionist/Phlebotomist
Personalized Hematology Oncology Of Wake Forest
Wake Forest, NC
10.2022 - 02.2023
Prepared chemotherapy doses and iron infusions for patient treatments as per physicians' orders.
Placed IVs and Administered IV fluids, medications and blood products through peripherally inserted central venous catheter to support long-term treatment for infections, cancer or heart and kidney problems.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Combat Medic (68W)
United States Army
South Korea
05.2020 - 10.2022
Trained new paramedics on proper procedures and protocols to maintain best practices and promote great patient care.
Acted as team leader and took responsibility for scene and unit management to maximize integrated support of patients.
Documented patient information, medical interventions and patient outcomes for accurate record-keeping.
Enhanced team efficiency by providing timely medical care and lifesaving interventions to fellow soldiers during combat operations.
Reduced recovery time for injured personnel by administering appropriate treatments and coordinating evacuation procedures.
Patient Service Specialist
ATI Physical Therapy
Chapel Hill, NC
08.2019 - 05.2020
Improved patient satisfaction by providing efficient and friendly service during check-ins, registrations, and scheduling appointments.
Enhanced clinic workflow by managing patient records and ensuring accurate documentation of medical histories.
Ensured HIPAA compliance by maintaining strict confidentiality of patient information while handling sensitive documents.
International Flight Attendant
United Airlines
Houston, TX
01.2016 - 08.2019
Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
Ensured the safety of passengers by conducting pre-flight checks and adhering to strict safety protocols.
Demonstrated adaptability in handling varying workloads during peak travel seasons, maintaining consistent performance under pressure.
Certified Nursing Assistant I & II
Wake Medical Health And Hospitals
Raleigh, NC
03.2014 - 01.2016
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Documented patient information and care activities in electronic health record.
<ul><li>Production Block Incharge Job Role: Operations, Control and Monitoring</li><li>1. All activities related to production and monitoring the process as per SOPs.</li><li>2. Communicate day to day process deviations and breakdowns of the equipment to concerned persons.</li><li>3. Check and implement the process for cleaning of equipment as per the schedules.</li><li>4. Responsible for housekeeping and implementation of day to day cleaning of process area & clean room.</li><li>5. Preparation, review and approval of monthly Reports and BPRs BCRs, OOS, Deviation, investigations reports, validation protocols reports, validation reports.</li><li>6. Responsible for preparation of daily production planning and ensuring the same.</li><li>7. Production planning, ensuring that the batches are produced as per planning and meeting the dispatch targets.</li><li>8. Ensure proper utilization of equipment and manpower as and when required.</li><li>9. Planning and monitoring during execution of the process validation.</li><li>10. Manpower planning. Monitor the project modification activities.</li><li>11. Responsible to handle production processes.</li><li>12. Implementation of new technology w.r.t. process equipments or facility.</li><li>13. Supporting quality assurance team for DMF submission.</li><li>14. Executing and supervising training, validation, qualification and calibrations protocols.</li><li>15. To perform visual inspection and certification of cleaned equipment after product change over cleaning as per standard operating procedure.</li><li>CGMP:</li><li>1. Following departmental standard operating procedures (SOP) and providing suggestions for SOP simplification and any other improvements.</li><li>2. Making sure all the documents and checklist are verified before and after manufacturing.</li><li>3. Ensuring retention and destruction of records are maintained in a department.</li><li>4. Verifying status labeling of accessories, in-process instruments, containers, area & equipment.</li><li>5. Performing contemporaneous (on time) document entries.</li><li>EHS:</li><li>1. Following Environment, Health and Safety policies and practices.</li><li>2. Making sure personnel health, hygiene and organization practices are followed.</li><li>3. To conduct risk analysis of product, system, equipment, process as per standard procedure.</li><li>Training</li><li>1. Attaining training as per training need and providing training to sub-ordinates through available software of Learning Management System (LMS).</li></ul> at MSN Group<ul><li>Production Block Incharge Job Role: Operations, Control and Monitoring</li><li>1. All activities related to production and monitoring the process as per SOPs.</li><li>2. Communicate day to day process deviations and breakdowns of the equipment to concerned persons.</li><li>3. Check and implement the process for cleaning of equipment as per the schedules.</li><li>4. Responsible for housekeeping and implementation of day to day cleaning of process area & clean room.</li><li>5. Preparation, review and approval of monthly Reports and BPRs BCRs, OOS, Deviation, investigations reports, validation protocols reports, validation reports.</li><li>6. Responsible for preparation of daily production planning and ensuring the same.</li><li>7. Production planning, ensuring that the batches are produced as per planning and meeting the dispatch targets.</li><li>8. Ensure proper utilization of equipment and manpower as and when required.</li><li>9. Planning and monitoring during execution of the process validation.</li><li>10. Manpower planning. Monitor the project modification activities.</li><li>11. Responsible to handle production processes.</li><li>12. Implementation of new technology w.r.t. process equipments or facility.</li><li>13. Supporting quality assurance team for DMF submission.</li><li>14. Executing and supervising training, validation, qualification and calibrations protocols.</li><li>15. To perform visual inspection and certification of cleaned equipment after product change over cleaning as per standard operating procedure.</li><li>CGMP:</li><li>1. Following departmental standard operating procedures (SOP) and providing suggestions for SOP simplification and any other improvements.</li><li>2. Making sure all the documents and checklist are verified before and after manufacturing.</li><li>3. Ensuring retention and destruction of records are maintained in a department.</li><li>4. Verifying status labeling of accessories, in-process instruments, containers, area & equipment.</li><li>5. Performing contemporaneous (on time) document entries.</li><li>EHS:</li><li>1. Following Environment, Health and Safety policies and practices.</li><li>2. Making sure personnel health, hygiene and organization practices are followed.</li><li>3. To conduct risk analysis of product, system, equipment, process as per standard procedure.</li><li>Training</li><li>1. Attaining training as per training need and providing training to sub-ordinates through available software of Learning Management System (LMS).</li></ul> at MSN Group
<ul>
<li>Assigned and reviewed daily net asset value calculations performed by Senior Fund Accountant.</li>
<li>Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.</li>
<li>Tracked progress on projects and provided timely feedback to staff members.</li>
<li>Participated in recruitment efforts by interviewing prospective candidates for open positions.</li>
<li>Ensured timely and accurate responses to client inquiries, managing quality of deliverables.</li>
<li>Created staff allocation plans based on activity SLAs, assisting with internal and external queries.</li>
<li>Facilitated successful completion of new client onboarding and fund launches.</li>
<li>Reviewed administrative and accounting procedures, recommending solutions for efficient NAV production.</li>
<li>Provided leadership through training, coaching, and supervision of staff members.</li>
<li>Performed end-of-day reports and signed off on net asset valuations.</li>
<li>Monitored employee productivity levels on a regular basis to identify areas of improvement.</li>
<li>Directed and supervised team of 15 employees in daily operations.</li>
<li>Monitored employee productivity to provide constructive feedback and coaching.</li>
<li>Identified opportunities for process improvements, leading to cost reductions and increased productivity.</li>
<li>Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.</li>
</ul> at CIBC Mellon Global Securities Inc<ul>
<li>Assigned and reviewed daily net asset value calculations performed by Senior Fund Accountant.</li>
<li>Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.</li>
<li>Tracked progress on projects and provided timely feedback to staff members.</li>
<li>Participated in recruitment efforts by interviewing prospective candidates for open positions.</li>
<li>Ensured timely and accurate responses to client inquiries, managing quality of deliverables.</li>
<li>Created staff allocation plans based on activity SLAs, assisting with internal and external queries.</li>
<li>Facilitated successful completion of new client onboarding and fund launches.</li>
<li>Reviewed administrative and accounting procedures, recommending solutions for efficient NAV production.</li>
<li>Provided leadership through training, coaching, and supervision of staff members.</li>
<li>Performed end-of-day reports and signed off on net asset valuations.</li>
<li>Monitored employee productivity levels on a regular basis to identify areas of improvement.</li>
<li>Directed and supervised team of 15 employees in daily operations.</li>
<li>Monitored employee productivity to provide constructive feedback and coaching.</li>
<li>Identified opportunities for process improvements, leading to cost reductions and increased productivity.</li>
<li>Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.</li>
</ul> at CIBC Mellon Global Securities Inc