Marit Rofaiel

Banquet Server

Grand Hyatt

04.2021 - Current

Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
Set up banquet tables and chairs based on event requirements.
Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Adhered to all health and safety regulations while serving food and beverages.
Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
Carried out professional service, retaining polite and friendly approach at all times.
Provided friendly, courteous service to create memorable moments for guests.
Worked with banquet manager to coordinate event set up and schedule.
Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
Arranged linens and table settings according to seating plan and event theme.
Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
Answered guest questions about event plans and food service choices.
Responded to guest inquiries and requests promptly and courteously.
Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
Handled food and beverage orders for up to Number guests, delivering prompt and friendly service.
Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
Contributed to positive guest feedback by consistently delivering high-quality service in a professional manner.
Supported event coordinators by actively participating in pre-event meetings, discussing setup requirements, and establishing clear communication channels.
Delivered outstanding service even during peak hours or challenging circumstances, receiving commendations from both clients and supervisors alike.
Received praise from management for consistently exhibiting a positive attitude towards work responsibilities despite long shifts or demanding schedules often associated with the industry.
Adhered to safety protocols during food handling processes, minimizing risk of contamination or illness for guests.
Provided exceptional assistance in training new banquet servers, sharing valuable industry knowledge and best practices for efficient service delivery.
Efficiently resolved guest complaints using excellent problem-solving skills resulting in satisfied customers who continued attending future events at the venue.
Collaborated effectively with kitchen staff to ensure timely delivery of courses to guests.
Upheld high standards of hygiene and cleanliness in all service areas, preventing potential health issues.
Bolstered team morale and efficiency by assisting in training new banquet servers, sharing best practices and tips.
Delivered exceptional guest experiences with attentive table service during large-scale events.
Elevated guest dining experience, recommending beverage pairings based on menu selections.
Contributed to achieving high customer satisfaction scores through prompt and courteous service.
Facilitated seamless communication between event planners and catering team, ensuring all needs were met.
Minimized service disruptions, quickly addressing and correcting any setup or service errors.
Increased guest satisfaction, professionally addressing and resolving any service-related issues swiftly.
Improved service delivery, swiftly adapting setups for special requests or last-minute changes from event planners.
Supported successful execution of themed events, customizing service approach to match event style.
Ensured safety protocols were strictly followed, minimizing accidents during events.
Enhanced event efficiency by setting up banquet halls according to precise event specifications.
Maintained cleanliness and organization of service area, ensuring welcoming environment for guests.
Optimized inventory management, reducing waste by accurately tracking and reporting usage of supplies.
Enhanced table presentation, arranging settings in alignment with event themes and specifications.
Fostered positive dining atmosphere, engaging with guests to enhance their event experience.
Refilled beverage glasses, cleared and reset tables, and stocked service areas.
Inspected dishes and utensils for cleanliness.
Served meals to customers according to established guidelines.
Arranged food, utensils and condiments on trays to serve meals with necessary items.
Maintained clean and safe work environment.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Assisted customers in selecting menu items, answering questions and providing general information.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Assessed meal preparation to check creation of special orders and cooking procedures.

Summary

Overview

Work History

Banquet Server

Education

GED -

Skills

Timeline

Banquet Server

GED -

Similar Profiles

Andres RiosAndres Rios

Luna ByunLuna Byun

Rahim AnajjarRahim Anajjar

Zander RosenbaumZander Rosenbaum

Charla StinsonCharla Stinson