Highly qualified Business Intelligence Developer focused on translating complex mandates into actionable plans and working systems. Specializing in statistical analysis
and at processing large-scale stores of disorganized data into harmonious and accessible Business Intelligence tools. Deft at providing easily understood dashboards and tools. Ready to bring 20+ years of related experience to a challenging new role.
Overview
23
23
years of professional experience
1
1
Certificate
Work History
Senior BI Developer
Amtex Systems Inc
St Petersburg, FL
08.2021 - Current
Modifying existing and creating new charts and reports to run in existing and new portals and dashboards
Developed intelligence-sharing dashboards, providing company-wide access to collected data.
Maintained proficiency with latest database technologies.
Optimized system and platform performance capabilities in most efficient, practical way possible.
Developed shipment and carrier metrics derived from raw company data to track improvements in organizational efficiency.
Data Analytics Software Developer
Attenti
Odessa, FL
04.2018 - 06.2021
Creating dashboards/portals with KPIs and visuals for their Data Analytics platform
Work with a team in an Agile environment to develop and design visualizations in the form of charts and drill down reports
Gathered and defined customer requirements to develop clear specifications for project plans.
Responsible for heading up Tibco's WebFOCUS server upgrades
Creating portal designs, maintaining current portals, and working closely with Product Owners to develop a fully functional analytical tool for the company to offer as part of their sales package
Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
Developed software for both desktop and mobile operating systems.
Participated in cross-functional projects while working in lean development environments.
Coordinated with project management staff on database development timelines and project scope.
Designed intuitive graphical user interfaces using knowledge of serial communications and database design to improve user experience.
Senior BI Developer
Criterion
Tampa, FL
12.2017 - 03.2018
Three-month contract working with Arbitration Forums, Inc to get their BI project up and running
Creating dashboards/portals with KPIs and visuals for the auto insurance industry
Using pass-thru SQL to create the initial pull from the data models
Work with a team in an Agile environment to develop and design visualizations in the form of charts and drill down reports
Using JIRA to create projects, User Stories, Defects, and Log Time for Team tasks and to separated Releases and Iterations
Assessed platform statistics to create customized, data-intensive BI analytics.
Wrote and optimized SQL statements to assist business intelligence practices.
Collaborated with Business Analysts to prepare targeted documentation, specifications and resources to analyze business data.
Maintained proficiency with latest database technologies.
Directed implementation of new business intelligence tools, selecting appropriate solutions and aiding in corresponding onboarding processes.
Generated reports, updated spreadsheets and presented results.
Senior BI Developer
RDC
Jacksonville, FL
07.2017 - 11.2017
Three-month contract developing reporting BI applications with big data for a large financial company (Black Knight Financial Services)
Maintaining Magnify search screens against multiple mortgage agencies data
Performed integration testing before launching applications.
Gathered user feedback and made recommendations.
Collaborated with other developers to identify and alleviate software errors and inefficiencies.
Senior BI Developer
TATA Consultancy Services
Sunrise, FL
07.2016 - 06.2017
Twelve-month contract developing reporting BI applications with big data for a large financial banking company (American Express)
Working in an Agile Environment to deliver iterative applications for business needs
Using Rally to create projects, User Stories, Defects, and Log Time for Team tasks and to separated Releases and Iterations.
Tested programs and databases to identify issues and make necessary modifications.
Performed integration testing before launching applications.
Designed, developed and implemented software applications for website based on analyzed requirements and understanding of industry technical standards.
Collaborated with IT team and other support staff to develop new applications.
Gathered user feedback and made recommendations.
Collaborated with other developers to identify and alleviate software errors and inefficiencies.
Gathered and defined customer requirements to develop clear specifications for project plans.
Coordinated with project management staff on database development timelines and project scope.
Senior BI Developer
International Turbo Systems
Washington, DC
11.2015 - 07.2016
Six-month contract developing with the Department of Justice
Perform daily Mainframe tasks within the Debt Management Department to make sure that all necessary processes completed from the previous day
Maintain Focus mainframe applications during the transition
Develop new WebFOCUS reports or applications for the new system using straight focus code and SQL pass-thru
Convert old FOCUS reports or applications to WebFOCUS environment
Performed integration testing before launching applications.
Tested programs and databases to identify issues and make necessary modifications.
Adjusted design parameters to boost performance and incorporate new features.
Gathered and defined customer requirements to develop clear specifications for project plans.
SQL BI Developer
UCLA HealthCare
Orlando, FL
01.2015 - 10.2015
Six plus month contract creating programs using SQL pass-thru with WebFOCUS to create data quality checks and data cleaning for the ERA 835 file received from various types of payers prior to uploading the data into EPIC
Creating adhoc reports: to monitor the changes made to the ERA 835 file
Perform visual checks of the before and after images of the ERA 835 file
Demonstrate the number of error reductions to EPIC due to the changes made over time.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Senior BI Developer
International Turbo Systems
Washington, DC
09.2013 - 01.2015
Long-term contract with the Department of Justice
Perform daily Mainframe tasks within the Debt Management Department to make sure that all necessary processes completed from the previous day
Maintain Focus mainframe applications during the transition
Develop new WebFOCUS reports or applications for the new system using straight focus code and SQL pass-thru
Convert old FOCUS reports or applications to WebFOCUS environment
Performed integration testing before launching applications.
Tested programs and databases to identify issues and make necessary modifications.
Adjusted design parameters to boost performance and incorporate new features.
Gathered and defined customer requirements to develop clear specifications for project plans.
Business Analyst
RDC Design Group
Glen Burnie, MD
10.2012 - 08.2013
Long-Term Contract with Maryland MVA
Conducted interviews with key business users to collect information on business processes and user requirements.
Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Improved business direction by prioritizing customers and implementing changes based on collected feedback.
Identified process inefficiencies through gap analysis and outlined sensible solutions.
Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
Built library of models and reusable knowledge-base assets to produce consistent and streamlined business intelligence results.
Evaluated consistency and importance of different business intelligence data against needs to determine optimal courses of action.
Developed and controlled execution of reporting and analytics for multiple operations departments.
Writing requirements, developing reports, and understanding customer’s business rules
Performing data analysis and creating roadmaps for future development opportunities
Trained and mentored analysts on WebFOCUS programming, analytics and influential communication.
Senior Software Engineer
CTG
Flowood, MS
05.2011 - 10.2012
Contact with Blue Cross Blue Shield of Mississippi
Gathered and defined customer requirements to develop clear specifications for project plans.
Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications.
Evaluated project requirements and specifications and developed software applications that surpassed client expectations.
Documented software design, detected faults, project planning discrepancies and other vital data.
Revised, modularized and updated old code bases to modern development standards, reducing operating costs and improving functionality.
Consulted regularly with internal customers on application development project status, new project proposals and software-related technical issues.
Checked client code for bugs and weaknesses using approved troubleshooting methods.
Designed software for installation onto legacy systems, tailoring software characteristics for existing hardware components.
Estimating Systems Support Specialist
Florida Department Of Transportation
Tallahasee, FL
01.2009 - 05.2011
Develop and maintain applications based on specifications provided
Create specifications for coding and maintaining application
Unit test all programs written or modified to ensure that all program functions perform to specifications
Create web reports based on DOT’s Web Standards
MRE Administrator and application support for the Specifications and Estimates Office
Backup author for the Office of Designs Website and the Specifications and Estimates Office
Conducted research and sampling to compile resources to assist and expedite problem resolution.
Responded to requests-for-service, generating resolution based on knowledge of technical industry.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Senior Requirements Analyst, IV&V
Software Engineering Services
Tallahassee, FL
06.2008 - 01.2009
Provide verbal status reports and written reports, as requested by the Office of Child Support Enforcement (OCSE)
Provide technical IV&V services to Florida CAMS system, For Phase I which is currently in maintenance and being upgraded; and Phase II, which is currently in the planning phase
Perform software integrity level assignments as described in IEEE 1012-2004, PMI PMBOK, and SEI CMMI
Perform IV&V activities including project scheduling; anomaly reporting and IV&V Project Status Reporting; administrative reporting; and weekly status meetings
Perform Requirements IV&V Activities including a Traceability Analysis; a Review of requirements for completeness and feasibility; and a Review of interface identification and requirements.
Systems Project Analyst
Florida Department of Transportation
Tallahassee, FL
07.2003 - 06.2008
Lead Support on CES and DSS module of the Trns*Port COTS system
Develop and maintain computer programs and components of DOT’s highly integrated information systems
Identified and resolved problems through root cause analysis and research.
Code and maintain application components based on specifications provided
Create specifications for coding and maintaining components
Unit test all programs written or modified to ensure that all program functions perform to specifications
Create web reports based on DOT’s Web Standards
Validated results and performed quality assurance to assess accuracy of data.
Performed system analysis, documentation, testing, implementation and user support for platform transitions.
Analyzed program data to provide input for key decision making and strategic planning.
Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
Documented procedures and business processes and shared information with appropriate stakeholders.
Investigated and addressed system issues to enhance usability and improve functionality.
Evaluated and adopted new technologies to address changing industry needs.
Generated reports detailing findings and recommendations.
Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
Systems Consultant III
Panhandle Area Edu. Consortium
Chipley, FL
12.2000 - 06.2003
Offer technical support needed by the 14 Gateway districts
Troubleshoot problems encountered by the districts in their daily operation of Payroll, Finance, Food Service, and D.O.E Reporting
Create special reports for all districts as the need arises, modify existing programs as the districts’ needs change.
Programmer/Analyst
SBDC Small Business Development Center
Lynn Haven, FL
01.2000 - 12.2000
Created databases using Access 2000 for incubator clients and the Veteran’s Business Outreach Center (VBOC)
maintain three websites for the VBOC (www.vboc.org), SBDC (www.northfloridabiz.com), and the Bay County Small Business Incubator (www.nfci.org)
taught seminars and workshops, ex Web Site Development, Visual Basic
Performed Business Analyst duties when needed.
Identified causes of issues within applications and determined which modifications needed to be made.
Maintained existing applications and designed and delivered new applications.
Participated in design sessions with clients to ascertain all project specifications for applications, databases and systems.
Worked closely with clients to establish specifications and system designs.
Built databases and table structures following Waterfall architecture methodology for web applications.
Programmer/Analyst I
Florida Department Of Environmental Protection
Tallahassee, FL
04.1999 - 12.1999
Created tables, indexes, cursers, and triggers for ORACLE 7.x
Created forms for ORACLE using ORACLE forms 2.x
Created ORACLE reports using Report Writer and SQL
Developed WEB applications to house company confidential reports
Maintained existing applications and designed and delivered new applications.
Collaborated with product management to design, build and test systems.
Authored code fixes and enhancements for inclusion in future code releases and patches.
Performed regression and system-level testing to verify software quality and function prior to release.
Documented program development and revisions and accurately maintained historical records.
Researched, designed and implemented scalable applications for data extraction, analysis, retrieval and indexing.
Delivered and maintained scalable system architecture to support high-availability Internet site with various internal applications.
Incorporated database technologies such as relational databases, SQL and ASP into coding projects.
Education
Master of Science - Computer Information Technologies, Database Architecture/Object Oriented Technologies
Regis University Online
Denver, CO
Associate of Science - Computer Science
Gulf Coast Community College
Panama City, FL
05.1996
Bachelor of Science - Business Administration, Computer Information Systems/Accounting
Troy University Dothan
Dothan, AL
12.1998
Skills
Tibco's WebFOCUS Suite of products up to version 9xx